Seller not processed payment

Cotton_wool_katie

soolin
There are two different problems on this thread and it is worth clarifying.

An echeque shows as a claimed and successful payment to the buyer, in fact a buyer might not even know it has gone as an echeque, which is why we always suggest that a seller drops the buyer a note. An echeque cannot be recalled but as selller has received it the seller can (although they would not then be able to NPB the buyer later) refund it.

An unclaimed payment is entirely different and it can be unclaimed for a couple of reasons. Firstly, the seller may have m,istyped their paypal address on the auciotn. The common one being Hotmail accounts where a seller puts say .com instead of .uk. Secondly if seller is trying to use a basic paypal aco!!!! instead of a premier. This has nothing at all to do with payment amounts, but is number based. A basic (ie free) account can only accept payments from an existing paypal balance, they can also get two free payments via card. However once the third person tries to make a card backed payment the payment remains unclaimed until the seller upgrades to a premier account.

I understand the above but if any of these are the case surley the seller would have contacted me - i have tried to contact them with out sucess

CWK

soolin

I understand the above but if any of these are the case surley the seller would have contacted me - i have tried to contact them with out sucess

CWK

You probably have a TSFE seller, personally if you can recall the payment I would do so and then leave appropriate feedback for non contact.

Auntie-Dolly

What does 'TSFE' mean? I've jst read it in two different threads & it's a new one on me.

soolin

Too Stupid For Ebay

martindow

soolin wrote: »

You probably have a TSFE seller, personally if you can recall the payment I would do so and then leave appropriate feedback for non contact.

Wouldn't the OP be at risk of a NPB claim if they did this?

greenoo000

This has just happened to me. I won an item very cheaply - 27p, freepost! - the seller has not claimed it, there is an egg timer. I thought the paypal payment just went straight through.
Is it because they have sold the item too cheaply?

soolin

martindow wrote: »

Wouldn't the OP be at risk of a NPB claim if they did this?

No because there is still a transaction number if the oP logs into paypal that shows an attempt has been made to pay.

soolin

greenoo000 wrote: »

This has just happened to me. I won an item very cheaply - 27p, freepost! - the seller has not claimed it, there is an egg timer. I thought the paypal payment just went straight through.
Is it because they have sold the item too cheaply?

No, if a paypal account is set up properly the payments are all received automatically. It doesn't matter whether the seller wants to accept them or not.

POSSETTE

It turns out with me that paypal said the payment had gone to my old email address i havent used in a while. Strange thing is...i have received other paypal payments in the last few months to the correct address!! I havent changed anything..they have cocked up!

Cotton_wool_katie

Still not heard anything from seller or Ebay - can you still get sellers phone number???

cwk