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Money Moral Dilemma: Should I pay the window cleaner?

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  • Legally if you haven't entered into a contract with him to clean your windows you are not legally obliged to pay. We have windows that open fully inwards upstairs and we can reach the downstairs ones easily so I've never had the need to have them cleaned. If somebody did it and wanted paying I'd tell them exactly where to get off.
  • I would have told the window cleaner the first time that I had never asked for a clean and that I didn't want them done and was therefore not going to pay.
    But it seems that you have continued to keep letting him clean your windows and you have not made it clear that you do not want them done and therefore you should pay. After all, it's not fair to expect a free clean each month and surely on the note he leaves, there must be telephone number.
    I think you are lucky to have a reliable, regular window cleaner. The first clean was obviously a mistake on his part and I am sure that the first time he would not have minded if you didn't pay but to not make it clear that you didn't want them cleaned anymore is your own fault.
  • So he is an idiot because he cleaned the wrong windows! If you have a large successful windowing cleaning business then these things happen sometimes...... This woman has continuously allowed her windows to be cleaned and should have made it clear straight away she didn't want them cleaned again. I think she wants them cleaned for nothing!
  • ashleypride
    ashleypride Posts: 657 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I would have told the window cleaner the first time that I had never asked for a clean and that I didn't want them done and was therefore not going to pay.
    But it seems that you have continued to keep letting him clean your windows and you have not made it clear that you do not want them done and therefore you should pay. After all, it's not fair to expect a free clean each month and surely on the note he leaves, there must be telephone number.

    It's not fair to expect a free clean, but she doesn't expect that. She expects to be let alone, and for the neighbour and cleaner to resolve the issue. If somebody wants to clean my windows for free, good on them, I'm under no obligation to call the cleaner to sort it out.
  • Desperate Housewife 1 has a point, you needed to be firm from the start. But you were't and that's why we have the dilemma. I'm wondering why is he cleans your windows continually knowing he's not been getting paid? He's a mug. If you have morals and don't want to be part of it again you have to face him and say "I have never asked you to clean my windows, so you're not getting paid", then you really need to be firm and tell it straight. Even down to typing a short note saying that you do not and never have needed a cleaner . Make sure you have two copies that you both sign and that your address is on it. Once you've done that (or by this week-end) make your house number clearly visible to avoid confusion in the future.
    :j I'm not supposed to be normal, I'm supposed to be me:j
    :dance: Quidco cash back since May 2010 ~ more than £83.13 :dance:
    Must remember to use it more, but every little helps
  • No, don't pay him. If it's the same person who cleans the windows he probably already knows that you've never asked for youe windows to be cleaned, and might even just keep cleaning them in the hope that you'll start paying him. Definitely don't pay and tell him to stop cleaning your windows because you are not going to pay him. It can't be that he keeps accidently cleaning your windows, the first time may have been a mistake, but if it keeps on happening this person is just trying to guilt/force you into paying for a service you've never requested and don't want.
  • No, no, no you shouldn`t. He`s trying it on.
  • Seems everyone missed my post: The window cleaner breaking the law if he demands payment under "The Unsolicited Goods and Services Act 1971". In simple terms it states that if anyone wants to charge for goods or services there needs to be an agreement made before goods are delivered or work starts.
  • MTDancer
    MTDancer Posts: 244 Forumite
    Part of the Furniture 100 Posts
    You did not request it, so no
    Building a new life after bankruptcy
  • Simple - don't pay him. This guy is trying it on and trying to intimidate you; you've never asked him to clean the windows so why should you pay for something you've never requested?! I'll bet this guy tries it on in other areas too - I agree with Tulgey Wood :T; stand your ground and tell him to sling his chamois!
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