Help please,how do I find item after so long, urgent

DeaconBlue

Are you sure about that? There must have been hundreds of Robbie Williams tickets sent months ago that people have only just received.

soolin

DeaconBlue wrote:

Are you sure about that? There must have been hundreds of Robbie Williams tickets sent months ago that people have only just received.

I'm quite sure, other people selling the same items doesn't make it right. I'll find the link and post it in a moment.

Soo

EDIT; For once the ebay help was actually helpful!! Here is the link:

http://pages.ebay.co.uk/help/policies/pre-sale.html

Where it says:



Pre-sale listings are those that describe items for sale that are not in the control or possession of the seller at the time of the listing. These listings generally consist of items that are sold in advance of a delivery date to the public.

eBay permits pre-sale listings only on a limited basis. The seller must guarantee that the item will be available for dispatch within 30 days from the date of purchase (i.e., the day the listing ends or the date the item is purchased from a shop front listing). The seller must also clearly indicate within the listing the fact that the item is a pre-sale item with a delivery date that indicates the item will be dispatched by the 30th day from the end date of the listing. Additionally, this text must be no less than the default font size of the eBay Sell-Your-Item form. Currently, the default font size is HTML font size 3.

Breaches of this policy can result in a range of actions, including:

Listing cancellation
Forfeit of eBay fees on cancelled listings
Limits on account privileges
Loss of PowerSeller status
Account suspension

freddysmith

Can you not forward your buyer (email or photocopy) the transaction details of the tickets you originally ordered or bought 6 months ago. There must have been a confirmation email of the ticket dates.
If the paper trail has gone cold I am sure the buyer will make arrangements to see the concert on the ticket date now. Lets hope they have a wonderful night and all is forgiven and giving you a clear conscience.