Dell USB problem, Please help

bignred05

Hi,

I have just had to reinstall the operating system on my Dell Inspiron1750, due to a faulty hard drive

so far things appear to be going smoothly
however I have a "Safely remove hardware" USB warning in the taskbar in the bottom right corner

the problem is there is nothing connected to any usb port on the laptop

can anyone shed any light on this, every time I log on this warning indication appears

this has only happened since reinstalling the new hard drive/operating system (vista premium)

any help/advice would be appreciated

Browntoa

is there a card reader built in to the laptop ?? may be that

is device manager showing ant yellow exclamtaion marks ??

http://pcsupport.about.com/od/windowsvista/ht/accessdmcmuva.htm

dragon934

Agree, with previous poster. When you click the bubble, does it elaborate on what the hardware is

bignred05

Browntoa wrote: »

is there a card reader built in to the laptop ?? may be that

is device manager showing ant yellow exclamtaion marks ??

http://pcsupport.about.com/od/windowsvista/ht/accessdmcmuva.htm

thanks for the quick response

yes there is a built in card reader

can't see any exclamation marks in the device manager though

bignred05

dragon934 wrote: »

Agree, with previous poster. When you click the bubble, does it elaborate on what the hardware is

when I click on the bubble
this opens a Safely Remove Hardware Box

inside the main window, its states USB MASS Storage

below/outside the box it states
USB Mass Storage at Port_#0005.Hub#0004

hope this clear helps

thanks

dragon934

bignred05 wrote: »

when I click on the bubble
this opens a Safely Remove Hardware Box

inside the main window, its states USB MASS Storage

below/outside the box it states
USB Mass Storage at Port_#0005.Hub#0004

hope this clear helps

thanks

Ok, well unless you have another connected it must be the card reader. I would uninstall your USB's from the device manager and reboot the system. You might have to reboot again once you log in if it asks you to.

bignred05

just to make things clear, I have not got anything, or since reinstalling the operating system, I have not used any of the USB connections

hence can't understand why I have this warning to remove device

have also deleted the usb device
USB Mass Storage at Port_#0005.Hub#0004

this made no difference, still had the warning symbol :mad::mad::mad:

rdpro

go to dell.co.uk and click Support, then choose Drivers and Downloads - put in your serial number and you'll be given a list of drivers that exactly match your laptop. Choose the correct operating system to get the matching driver for your card reader.

Which operating system did you install btw?

dragon934

I can't really think of anything other than a new driver download, as this would be consistant with reinstalling an OS

bignred05

rdpro wrote: »

go to dell.co.uk and click Support, then choose Drivers and Downloads - put in your serial number and you'll be given a list of drivers that exactly match your laptop. Choose the correct operating system to get the matching driver for your card reader.

Which operating system did you install btw?

will have a look at that, thanks

I have installed vista home premium, via the disc's supplied from Dell
have spent the last night & tonight running all the updates

rdpro

vista and 7 have big issues with the Ricoh card reader chip - use the modified Dell driver version

You should have a grey or black driver CD with your laptop, but it's a right PITA to install from - grab the latest from Dell's website.