So annoyed & fed up with payplan- Is it easy to self manage?

Helen42

HI FUnky read what you put on my thread today got a reply from payplan today by email have pasted it below what they say does not make sense as the bank says "an established standing order will be in the account of the recipient on the same day it leave your account" I cna only think that payplan have very bad admin (no I know they do..)

from Payplan
All clients payments take approx 5-6 working days to clear on our accounts.

I too am very close to gong it alone.

Sunnylooloo

Funky and Helen - I honestly knew there was no way I would cope with Payplan (also my ex has a DMP with them and once again I am getting letters from his creditors chasing him at my address!). I did mine all with the templates from National Debtline - I did have to call some of them - but really it was only to clarify what I had put in writing to them.

I have been doing this since November? I have had I think 3 reviews from them all extending for another 6 or 12 months. Obv there is no guarantee that they can or will continue to accept my plan - but I am thinking as long as keep making the payments on time, and that I am willing to send them an update every few months (as nothing changes) it will continue.

Good luck and if I can help in anyway please let me know...

xx

Helen42

I would love to go it alone I am just so scared I will get it wrong

Sunnylooloo

Helen42 wrote: »

I would love to go it alone I am just so scared I will get it wrong

All I can say is I can guide you and show you how I did mine but I'll also send you a PM to another site that maybe about to help??

elfen

I've gone it along, I manage 5 debts with I think 3 companies, they are all on pro-rata amounts at the moment, and as one is cleared, the money goes towards one or two of the others so they clear quicker.

funkyfish586

Helen42 wrote: »

HI FUnky read what you put on my thread today got a reply from payplan today by email have pasted it below what they say does not make sense as the bank says "an established standing order will be in the account of the recipient on the same day it leave your account" I cna only think that payplan have very bad admin (no I know they do..)

from Payplan
All clients payments take approx 5-6 working days to clear on our accounts.

I too am very close to gong it alone.

Hi Helen, isnt it funny how i got exactly the same email & now my funds are showing in clearing. Thank you Sunnylooloo & Eflen its so good to hear positive stories xx

Helen42

strange isn't it like its strange the one of my creditors is complaining they not getting payments until the 24th of the month yet payplan show them clearing on the 16th of the month

PaulB79

Ive been having fun with Payplan this month :mad:, all going smoothly for the past 14 months been paying the same as I always have but this month their computer systems decide to pay everybody less than they usually receive.

So after numerous emails they send the rest out a few days later (saying that some monies have still not been paid out). I'm now waiting with for my creditors to kick off even though its not my fault.

Not impressed...I have to say!! This is their last chance now...

Helen42

I wonder Paul and Funky how manymore out there are having these problems, thanks to some help on here i am now seriously weighing up the go it along factors and i think payplan will be history for me sooner rather than later.

PaulB79

Its all very odd, I have to say. For example - My monthly payment to Capital one has been clearing apparently since the 6th of this month where as all the others that were paid on the same day have cleared...

As Helen says it would be quite interesting to know if its only a few of us having these problems or its most people.

Helen and funky if you do decide to go it alone I would be interested to find out how it went for you as I'm quite seriously considering it as well.

However in Payplans defence this is the first month Ive had problems but they do concern me slightly.