Returning goods

unholyangel

Returning the goods

Unless you are required to return the goods, and you were informed of this, your only obligations are to make the goods available for collection and to take reasonable care of them while they are in your possession. This is called a duty of care. Where the supplier has made provision to collect the goods, this duty of care expires after 21 days, but where you have agreed to return the goods, your duty of care continues until you do this and could be for as long as 6 months.

Equaliser123

unholyangel wrote: »

Returning the goods

Unless you are required to return the goods, and you were informed of this, your only obligations are to make the goods available for collection and to take reasonable care of them while they are in your possession. This is called a duty of care. Where the supplier has made provision to collect the goods, this duty of care expires after 21 days, but where you have agreed to return the goods, your duty of care continues until you do this and could be for as long as 6 months.

Eh? Where has this come from?

unholyangel

http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft913.pdf

And yes i know not all purchases made from auction sites are covered by DSR. But apparently those in a buy it now/from a trader acting in the course of a business ARE covered.

Equaliser123

unholyangel wrote: »

http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft913.pdf

And yes i know not all purchases made from auction sites are covered by DSR. But apparently those in a buy it now/from a trader acting in the course of a business ARE covered.

Can you point in the direction of the 6 months point.

unholyangel

If its not in that leaflet then its in another one. Try googling the term 6 months and duty of care.

Failing that, try regulation 17 of the DSR.

(8) Where -

(a) a term of the contract provides that if the consumer cancels the contract, he must return the goods to the supplier, and (b) the consumer is not otherwise entitled to reject the goods under the terms of the contract or by virtue of any enactment,

paragraph (7) shall apply as if for the period of 21 days there were substituted the period of 6 months.