Anyone know what happens when an Ebay seller dies?

googler

Have the relatives confirmed whether or not they are the executors or not?

googler

From eBay community forums;

"I think one of the closest relatives should contact ebay using this link.
They can chat online with an ebay employee.
https://cschatlb-na.corp.ebay.com/chat.asp?profile=15"

and

Try contact us > see more topics> membership and account> closing your account - and that should then give you the three options. email, chat, call

Pass on to the relatives?

shellsuit

Like I said, if they can manage to reply to buyers, why can't they just end all the listings??

Doesn't make sense to me!

googler

shellsuit wrote: »

Like I said, if they can manage to reply to buyers, why can't they just end all the listings??

Doesn't make sense to me!

Like I said, eBay mail gets forwarded to external mailboxes - they may have access to the deceased's ordinary e-mail, but not his eBay acount.

googler

However, at the end of the day, it's not an eBay/Paypal issue.

It's about the executors dealing with the estate of the deceased, and being able to account for their dealings in settling with debtors and creditors, and I've specified how the OP should make his claim against the estate.

eBay and Paypal are side issues to this, being merely advertising and payment channels for the deceased's business.

shellsuit

googler wrote: »

Like I said, eBay mail gets forwarded to external mailboxes - they may have access to the deceased's ordinary e-mail, but not his eBay acount.

Sorry, Yes, that could be a possibility.

weegie.geek

usignuolo wrote: »

This is the message the "exectuor"? has now posted on the sellers still live Ebay account

...

If they have access to post that, they have access to cancel auctions and contact people who've won auctions.

I see they've just deleted all but one auction a few minutes ago, finally.

Little_Miss_Uni-Debt

They have obviously got into ebay to end the auctions. They could have easily clicked 'forgotten password' to both ebay and paypal and got a reset link sent to the e-mail address they DO have access to.

They really don't need to be 'tearing their hair out' over this, unless of course this is the first time they've had to use a computer, ebay or e-mail (then fair enough)

Even if the seller's credit cards etc have been cancelled someone who sells on ebay full time will probably have a substantial amount sitting in their paypal account.

As for the torn up cheques, that's even less of a problem. If payment wasnt taken/ cheques cashed then they aren't owed anything apart from an e-mail explaining the cancellation of sale. This is all about getting refunds from paypal. If cheques were cashed and the goods not sent, those are the hardest to deal with.

Paypal folks will just have to wait until the dispute is awarded in their favour, people who have had cheques cashed should take it up with the executors as they have access to the sellers bank accounts etc.

The friend/family member could even post a message on their e-bay profile for advice to people affected.

Maybe it's a good case for keeping an 'E-Will' so that folks can sort out your online affairs on your behalf.