digital luggage scales

hanwellmike

I do a lot of travelling and I bought the Salter digital scales from Amazon for about £13. They are very accurate and worth every penny to know you are not overweight before you go to the airport. The scales are light enough to bring with you on your trip. So when you go somewhere where you are likely to do some shopping you can also check you are not overweight for the return flight.

dug123

jammin wrote: »

Just go to an empty check-in desk. The scales are usually switched on even if the desk is empty.

I was at Tenerife South airport and the scales were all turned off so I weighed our luggage at a Ryanair desk which had someone there (but no passengers), I then went away and did a bit of re arranging and as I approached again to check my bags were now OK they turned the scales off and told me I could not use them.
I was fairly easy going because I knew that the same people would shortly be checking me in to fly home but in reality I wanted to drag them over the checkout desk and explain a little about customer relations.
That employee has now lost my custom for ever with Ryanair.
I would never ever fly with them again.
There was no need to turn them off whatsoever.

Bob_the_Saver

dug123 wrote: »

I was at Tenerife South airport and the scales were all turned off so I weighed our luggage at a Ryanair desk which had someone there (but no passengers), I then went away and did a bit of re arranging and as I approached again to check my bags were now OK they turned the scales off and told me I could not use them.
I was fairly easy going because I knew that the same people would shortly be checking me in to fly home but in reality I wanted to drag them over the checkout desk and explain a little about customer relations.
That employee has now lost my custom for ever with Ryanair.
I would never ever fly with them again.
There was no need to turn them off whatsoever.

'Employee' would be employed by the airport not by Ryanair

Pelican_eats_pigeon

But Ryanair are still responsible for the actions of their subcontractors towards their passengers. The passenger has no contract with the airport or the ground handling company.

Bob_the_Saver

Pelican_eats_pigeon wrote: »

But Ryanair are still responsible for the actions of their subcontractors towards their passengers. The passenger has no contract with the airport or the ground handling company.

True but nowhere in the Ryanair t&c do they say that they provide weighing scales for you to use.

Pelican_eats_pigeon

I'm not suggesting they do, but acting towards a passenger in the way that dug123 mentions is simply one of those things that is poor form.

dug123

Bob_the_Saver wrote: »

True but nowhere in the Ryanair t&c do they say that they provide weighing scales for you to use.

Terms and conditions do not generally cover being courteous and customer care

knightstyle

After reading this thread I bought this. http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItemVersion&item=120572804150&view=all&tid=584372066002
Under £3.50 with free post to us here in France, just arrived 10 days later, very pleased.

jammin_2

knightstyle wrote: »

After reading this thread I bought this. http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItemVersion&item=120572804150&view=all&tid=584372066002
Under £3.50 with free post to us here in France, just arrived 10 days later, very pleased.

Well done, £3.50 well spent.

jamsandwiches

Friends left from Malaga last night with Ryanair and rang and said lots of people were being charged for overweight luggage. They weighed their cases on our luggage scales and took them with them just in case there was a problem (we don't need them as we will drive back to UK).
Going out on Saturday to buy their own.