should i neg them now or give more time?

demonblade

ok i have a buyer winning 2 BIN, and within 15 mins she bidded on something else from someone, she paid them immediately, but not me.

This was 15 days ago. I've sent a few invoices and emails, no response. After 7 days I filed a NPB dispute for both items. Still no response, on the 8th day I closed them both. Now i'm wondering whether i should give them more time before leaving 2 negs?

Her feedback is 3 but i dont have to worry about recieving a neg since she did not respond to the dispute and she hasn't been active on ebay since then.

I have never negged anyone before, but this buyer is seriously pushing me towards it. I really hate timewasters. :mad:

wigginsmum

I'd neg her now.

nutmegman

Remember, Feedback can be left within 90 days so there is no rush to leave your neg.

I have had people pay me upto 30 days after the auction, if i were you i would hold on at least for another week or so

tomstickland

Email her and say that negative feedback will be left if you have no response within the next 7 days. Then leave neg if you receive no response.

hjb123

Dont give them any more time - they have had enough already - just neg them - they cant pick and choose what they pay for out of their winnings!

tomstickland

Yes, but sometimes it's decent to give someone a last chance to explain themselves. I've had people pay me 4 weeks after the end of the auction, generally after I've phoned them up.

rose_sparky

tomstickland wrote:

Yes, but sometimes it's decent to give someone a last chance to explain themselves. I've had people pay me 4 weeks after the end of the auction, generally after I've phoned them up.

It's a shame ebay aren't so understanding with the collection of their fees.

Sugar_Coated_Owl

I think you should leave negative feedback, the buyer has had many opportunities to contact you if there was a problem.

mrbadexample

No point in waiting, the NPB process is finished, she's had plenty of opportunity to respond. Fill yer boots.

mrwibble

Negs are double-edged swords if the buyer hasn't left feedback yet - they could leave neg at day 89 too ! Personally I rarely neg unless remember to set a day 89 reminder on Outlook ! If someone is taking the Michael on a consistent basis then they will get barred via 3 strikes rule - feedback doesn't always mean suspension. However if its a just a blip e.g. being dozy and forgetting to post something before jetting off on a 2 week holiday then as long as fullsome apology is offered a neg is not justified.

demonblade

ok, new problem. I just checked my ebay acc.

Not long after I closed the dispute the buyer finally paid. Suprise suprise, wondering if its the 2 unpaid strikes that finally caught her attention? :rolleyes: (maybe shes a member here) :rotfl:

anyway the buyer still has not communicated with me, not even a "sorry for being late" Not sure if its because she is now blocked, there was no note from messages or paypal, either way i want this over and done with and never deal with these types of ppl ever again.

So now do i:

a: refund, then double neg
b: send out item, then leave feedback, neg, netural or non (not sure yet)
c: take the money and do a runner! (not that i will get very far since it wasn't much)