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Payment for unused vacation

Hubby redundant a month and was 2 months into the vacation year. His manager had asked him if he planned to take any holidays before finishing and he said no so was expecting 4-5 days vacation pay on leaving. He received pay slip with all the final payments itemised and there was no additional holiday pay (everything was as his original paperwork had indicated) queried with manager who said he had put it through.
Next scheduled pay date (for employees) is this week so we are waiting to see if it appears in the payroll run but, if not, should it be Payroll, HR or his previous manager he should contact to query?
I also previously posted that the P45 he received showed only income prior to the redundancy payment ... should be get another one that includes all payments?
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