Quidco just won't pay me!

colmil

I bought home contents insurance in August of last year through Quidco which should have given me £80 cashback.

Since then, despite numerous e mails, I'm no nearer to receiving the money.

Does anyone know of their postal address as I wish to contact their MD, I think anything I send by E mail is not getting to him

I would be grateful for any advice

weegie.geek

It might not be anything to do with Quidco. Did it track? Did it verify? Did Quidco ever receive the money from the insurance company?

Browntoa

ask the Quidco rep who posts in the thread in referrals ??

colmil

Weegie, I wish I could tell you!

I just can't get anything out of them, they drive me crazy.

I don't know about a rep for Quidco, perhaps someone could put me in touch.......still looking for their postal address

Browntoa

quidco thread is here

https://forums.moneysavingexpert.com/discussion/2036555

rep posts in that thread

weegie.geek

colmil wrote: »

Weegie, I wish I could tell you!

I just can't get anything out of them, they drive me crazy.

I don't know about a rep for Quidco, perhaps someone could put me in touch.......still looking for their postal address

Most of my questions could be answered by checking your quidco account.

Norman-B

I find Quidco excellent in answering queries. Log on to your Quidco account and submit an enquiry. You should get a reply within 24 hours.

OP, look at the FAQ's on Quidco, this can often answer your question. Don't give up, Quidco are very fair (imo)

pcombo

Of course quidco wont pay you if they haven't yet got them money from the merchant. It would be insane of them to just give you £80 because it has (tracked) through there site.

I got paid £40 today for dog insurance i took out in march

Aiadi

pcombo wrote: »

Of course quidco wont pay you if they haven't yet got them money from the merchant. It would be insane of them to just give you £80 because it has (tracked) through there site.

But surely they have some obligation as someone is using them to buy the stuff. As they are getting revenue from merchants (for advertising the merchant's services), then they should take some responsibility in retrieving these payments from these merchants or otherwise stop listing them. I bought some insurance from AA through quidco for the cashback which was not the cheapest on the market but AA refused to pay and quidco just couldn't get the money despite admitting that my purchase was genuine. Now who is at fault there? i:mad:

pcombo

I got declined cashback from 1and1 because i supposenly went through on there german site, But i dont even understand german content so be abit hard, But quidco tried there best.

weegie.geek

Aiadi wrote: »

But surely they have some obligation as someone is using them to buy the stuff. As they are getting revenue from merchants (for advertising the merchant's services), then they should take some responsibility in retrieving these payments from these merchants or otherwise stop listing them. I bought some insurance from AA through quidco for the cashback which was not the cheapest on the market but AA refused to pay and quidco just couldn't get the money despite admitting that my purchase was genuine. Now who is at fault there? i:mad:

You for assuming quidco is guaranteed.