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Can you get a company to not let you go over minutes?

2

Comments

  • kingofherts
    kingofherts Posts: 289 Forumite
    Three will let you set a credit limit of £0 on your account, the only thing they cannot limit is international roaming as these charges are made by overseas networks

    However you just limit it yourself and switch roaming off

    I work for Three and do this many times a week, usually for parents buying contracts for the kids and i'venot had a single person come back to me saying they have gone over

    As far as i know they are the only UK network that allows a £0 limit
  • gjchester
    gjchester Posts: 5,741 Forumite
    Three will let you set a credit limit of £0 on your account, the only thing they cannot limit is international roaming as these charges are made by overseas networks


    However three themselves say in there terms and conditions they do not guarantee it will work, and it should not be relied on for budgeting reasons
  • kingofherts
    kingofherts Posts: 289 Forumite
    We do however offer the chance for a zero limit to be set also you can check live on the phone your remaining mins and texts,

    the only way a customer can exceed a preset credit limit is a complete billing systems failure so that t and c is in there to cover that unlikely event and even if it did the downtime would be extremely short as it would knock out a load of other key functions such as upgrades, my3 etc so the chances of running up a bill are extremely minimal
  • gjchester
    gjchester Posts: 5,741 Forumite
    We do however offer the chance for a zero limit to be set also you can check live on the phone your remaining mins and texts,

    the only way a customer can exceed a preset credit limit is a complete billing systems failure so that t and c is in there to cover that unlikely event and even if it did the downtime would be extremely short as it would knock out a load of other key functions such as upgrades, my3 etc so the chances of running up a bill are extremely minimal

    I wasn't saying it wasn't hard so set, it's just Three's T&S specifically say it does not guarantee that this will work and if it fails you are still responsible.


    Lasst bit of Section 6.17

    You should not use the credit limit for budgeting as the amount you owe is not capped or limited by any credit limit we set.
  • xbrenx
    xbrenx Posts: 962 Forumite
    Part of the Furniture 500 Posts
    Thats the normal sim deal. Which is about to be extended slightly.:D

    The Goody Bags are a different kettle of fish and include the inclusive internet where appropriate.

    Thanks for that :)
    It's all new to me, have just signed hubby up, waiting for an unlock code from vodafone ;)
  • fiscalfreckles
    fiscalfreckles Posts: 2,398 Forumite
    Three will let you set a credit limit of £0 on your account, the only thing they cannot limit is international roaming as these charges are made by overseas networks

    However you just limit it yourself and switch roaming off

    I work for Three and do this many times a week, usually for parents buying contracts for the kids and i'venot had a single person come back to me saying they have gone over

    As far as i know they are the only UK network that allows a £0 limit

    Three were very unhelpful when I asked them to do this on my daughter's account & said it was a safety issue and they wouldn't!
  • robt_2
    robt_2 Posts: 3,401 Forumite
    Part of the Furniture Combo Breaker
    Three were very unhelpful when I asked them to do this on my daughter's account & said it was a safety issue and they wouldn't!

    Was that in a shop?

    I don't think I have seen a Three shop without a whiteboard outside advertising this for about six months.
  • fiscalfreckles
    fiscalfreckles Posts: 2,398 Forumite
    robt wrote: »
    Was that in a shop?

    I don't think I have seen a Three shop without a whiteboard outside advertising this for about six months.

    To be fair, it was a few months ago that I called them about it, but they were quite adamant they wouldn't, so I gave up.

    I shall try them again!
  • kingofherts
    kingofherts Posts: 289 Forumite
    To be fair, it was a few months ago that I called them about it, but they were quite adamant they wouldn't, so I gave up.

    I shall try them again!

    Go into the store and ask them to call retail support for you and get them to do it
  • fiscalfreckles
    fiscalfreckles Posts: 2,398 Forumite
    Go into the store and ask them to call retail support for you and get them to do it

    Thanks, will do.
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