Cancelling vodafone iphone contract VERY early

princessamy86

Hi, just wondering if anyone can help with this.

I've got an iPhone with Vodafone, my contract doesn't run out until 8th Feb 2012 but I BADLY want to cancel it. Is there any way of doing this without paying the remainder of the contract fee? I get no signal in my house, so I can't take calls and I have to hang out of a window to send texts. In addition to this, their customer service is shocking and I don't enjoy being connected to an overseas call centre for any queries. I tried to call customer services to discuss this but half the menu options don't work and then after the 7th frustrating phone call where a menu option didn't work, I was cut off. I'm completely fed up but don't think I will be able to afford to pay the penalty. Has anyone got any suggestions? TIA.

brightonman123

i have similar prob, with orange b/band contract.. costing a lot more than expected..

jd87

Hate to be the bearer of bad news but these contracts are called contracts for a reason.

drbesty

A contract is a legally binding document and if you read it you'll find that Vodafone don't guarantee indoor signal, you have no grounds to cancel

talkalot

As far as the lack of signal in your house that can be resolved with a Sure Signal. It costs £50.00 and connects to your broadband to give your own transmitter in the house. If you talk very nicely to CS they might even be able to help with the cost. As far as CS in concerned I am afraid that Vodafone can be very hit and miss. Have you tried posting on Vodafones EForum ?

Oscar_The_Grouch

Have you thought of popping in to a Vodafone shop and discussing the situation with them? The Sure Signal is your best bet (as mentioned by talkalot) and a hell of a lot cheaper than cancelling the contract!!

princessamy86

I know it's called a contract for a reason! I'm just really disappointed with vodafone so far, I've looked at Sure Signal but it's pretty annoying that I'm going to have to pay extra just so I can get signal in my house, it's not like I live anywhere really rural or in a signal blackspot. Oh well, just wanted to find out if there was any possibility. Guess I'm stuck with it! Thanks for the advice.

custardy

princessamy86 wrote: »

I know it's called a contract for a reason! I'm just really disappointed with vodafone so far, I've looked at Sure Signal but it's pretty annoying that I'm going to have to pay extra just so I can get signal in my house, it's not like I live anywhere really rural or in a signal blackspot. Oh well, just wanted to find out if there was any possibility. Guess I'm stuck with it! Thanks for the advice.

speak to vodaphone
you may get a deal on it
or sell the phone and put the money towrds clearing off the contract

Snakeeyes21

How long have you had the contract? I bet more than a month, it doesnt take that long to find out you have signal problems.
A more likely scenario is you want the new Iphone

princessamy86

Snakeeyes21 wrote: »

How long have you had the contract? I bet more than a month, it doesnt take that long to find out you have signal problems.
A more likely scenario is you want the new Iphone

Not bothered about an iPhone 4! I've had all my final exams to be revising for, sorting the phone out was low priority

nickmack

SureSignal sounds like the best option. With a bit of sweet talking, you might be able to get a discount or even free.

No network can guarantee reception inside buildings. The fact you can get a signal by hanging out of the window suggests you're not in a complete signal 'blackspot'