Call O2 PAYG Customer Services For Free

jimmyjim_uk

Morning all,

Trying to call O2 PAYG from my contract O2 phone was so much hassle so I manged to find a free way to call from your PAYG.

It definately works because I have a zero balance and just spent 15 mins on the phone to PAYG CS to give them a PAC code.

http://www.filesaveas.co.uk/cgi-bin/consumer/YaBB.pl?num=1077192451

From the link above

Step 1. Call 4444 From ure handset as if you are going to topup ure fone.

Step 2. Follow voice prompts. press 1 to top up ure fone, then press option 2 for topping up by credit card.
not option 1 which is for topping up by voucher.
BUT Option 2 for credit card topup got it right!!!!!

Step 3. It will ask you to enter ure credit or debit number enter 69 and then the # key. it will repeat the number back to you press 1 to confirm .

Step 4. It will bring you back to step 2 see above asking you to make a selection of payment repeat again as from step 2 .

Step 5. Once again after entering 69 and the # and confirming by pressing 1 it will AGAIN Bring you back to the main option menu.

Step 6. You get the drift People. Then on the third time some times u might need to do it the 4th time of following the above procedure it will say.

Step 7. Sorry problem with our system blah blah to speak to an operator press 1 .. and you press 1 and WAHayyyyyyyyy you get through to an operator FREE OF CHARGE CHECK URE CREDITS AND U WILL FIND IT DIDNT COST U A PENNY..

redux

jimmyjim_uk wrote:

Trying to call O2 PAYG from my contract O2 phone was so much hassle so I manged to find a free way to call from your PAYG.

That sounds like even more hassle

Actually it is easier to call payg cs from the contract phone. Call 100 and ask to be transferred to pay-as-you-go customer services, which will be the ordinary one; if the query is about payg online, they will transfer you again

jimmyjim_uk

You can't dial 100 from an o2 online contract. You have to dial 0870 600 3009 which is 50p a minute and doesn't come out of free minutes.

simon123

These easiest way is to call 4444 the top up line and when it asks you to enter your credit card number to top up just press nothing. It'll eventualy transfer you to customer care.

Works everytime

littlestar1981

simon123 wrote:

These easiest way is to call 4444 the top up line and when it asks you to enter your credit card number to top up just press nothing. It'll eventualy transfer you to customer care.

Works everytime

Customer Service can tell you are calling from the top up line and shouldn't be. Just most are too soft to tell you to redial!