Phone and broadband for my next house

tweedledee1986

I know, I don't know why they can't do it! Even charge me £30 and put me on a 12 month contract, I don't mind!!!

Mark_In_Hampshire

tweedledee1986 wrote: »

Post office just quotes me £110 to get the line back up and running, then I would have to stay with them for 1 month at a cost of £12.50...sounds better than the BT option!

Any cheaper options?

I'm presuming it's not cabled, as you'd have tried that first (for the broadband) - cable installation fee is much lower, broadband is better 99% of the time, and someone even comes to your house to make sure it's all working - all for about £39 I think.

tweedledee1986

The flat has had telewest in it previsouly, so some cabling has been done, but there is no BT line (accorind to both BT and the PO).

Does this make a difference?

Mark_In_Hampshire

If it's in a cabled area (go to the Virgin Media website and put your postcode in and see what it says) then you can have a cable service and telephone line.

Cable broadband is infinitely superior in most ways to that delivered down an ancient copper phone line, unless you live in or right next to the phone exchange. However if you just do a bit of web browsing and email then you probably won't notice much difference and the cable phone service can be dearer for calls than a landline based service.

If on the other hand you like downloading movies or streaming TV, etc then cable is the one to go for, in most cases landlines don't have comparable actual speeds and if you wanted the top broadband package, landlines have no comparable products at all apart from very specific specialised and expensive installations.

At no obligation you can try putting together various packages on the VM website and see what the total comes to for comparison, including the installation fee which IIRC is circa £30 to £40.

FannyHill

If it was me I'd go for PO home tel and pay the £110 for the phoneline and then use PO for the phonline and calls and use someone else who do a monthly contract for broadband.

I don't have cable in my area out in the sticks or LLU.

I personally wouldn't go with BT because I don't like their service or their sister company Openreach and I don't like long contracts or overseas call centres where the girls struggle with English when you get thru to them with your phone or broadband not working. I don't blame the girls they do try their best.

For some of us it's very frustrating if we have to use an ISP that must work thru Openreach.


I just wish there was more feedback on the PO home tel customer service.

Ypaymore

FannyHill wrote: »

I just wish there was more feedback on the PO home tel customer service.

Some recent posts in this thread.
https://forums.moneysavingexpert.com/discussion/653165

Are you aware its BT rebranded.;)

FannyHill

Yes I did read there was a connection and that puts me off.......anything to do with BT.

The fact that it's a one month contract is some consolation.

But I did read that it is run separately from BT as well.

If I could I'd never join anything connected with BT but until I move to somewhere that has a wider choice with LLU and cable as well as the BT/ Openreach connection it is difficult to get away from BT's tentacles.

I personally think BT are a dreadful company and that goes for Openreach as well.

Out and out fleecers of the public.


Ooh dear those reviews of PO home phone aren't very promising. :eek:

Mark_In_Hampshire

I don't think that reviews of any of the major telephony companies paint a particularly attractive picture; O2 are new and initial comments have been promising albeit they don't offer line installation. However, smaller companies like AAISP and IDNET are very well thought of by their customers.

FannyHill

ID Net are very good, not tried AAISP but they are well reviewed.

And they both do phoneline as well as internet.

gwapenut

I now move in at the end of this month. The current occupier has given notice that she will be leaving, and BT have told her that we need to ring a number before her vacation date, and ask for a "working line take over". If I don't do it before the date she leaves, they will disconnect the line thus incurring the hefty reconnection fee.

My question is, as this is taking over a live line ... does this have to be with BT, who I have had no previous contract with? Or could I do the same thing but with O2, without fear of being disconnected. Anyone done this?