O2 messaging service message

GustyGardenGalaxy

My mother rarely uses her mobile phone, but whenever she does she can call out okay, but if I try to call her then I often get the message:

"Welcome to the O2 messaging service", etc

She is in a fairly poor reception area, so is this likely to be a reception issue? If so, why can she still call out okay?

Thanks

barjam_2

has your mams settings been changed at all to go straight to voicemail, just a thought

GustyGardenGalaxy

Thanks, just managed to get one of her neighbours to vist and it seems that she was pressing the red button for too long and turning off the phone .......... <sigh>

barjam_2

awww bless glad its sorted