Insurance company - taking the mick? Opinions please!

dzug1

'All other routes' generally means any route (destination) not specifically signposted - you need to be in that lane (and go where it goes) to get to an unsignposted destination. Not that you can turn any way you like out of that lane - you must stay in it and go straight on if that's what it does

It's a navigational aid - not a 'which lane' one.

katebl

Thanks dzug1 -

I think I see what you mean, however the lane that she entered in and the route in which she turned left would have been the same as someone who went straight over the roundabout from the opposing side - she did follow the route, i.e. left, and there was no road marking on the roundabout to show that she couldn't take that turn.

sunshinetours

katebl wrote: »

Yes sunshinetours, that's exactly where I mean - thankyou so much for your reply. The insurance company are going by the same google streetview (outdated) as must have been posted - which angers me as they've obviously not done any proper investigation.

Do you think I should video the new layout of the route and show it to them - is this worth arguing?

I would take some photos approaching the junction (get someone else to drive!)

Also links for the works were exhibited last year before they were done and the relevant pages are here
http://www.essexcc.gov.uk/vip8/ecc/ECCWebsite/content/binaries/documents/Basildon_Enterprise_Corridor_Exhibition_Board_-_Board_9.pdf?channelOid=null
and especially this one which shows the new layout as it is now. Note the straight on and left turn road markings in lane "2" (lane 1 of the actual roundabout as you arrive having missed the slip road
http://www.essexcc.gov.uk/vip8/ecc/ECCWebsite/content/binaries/documents/Basildon_Enterprise_Corridor_Exhibition_Board_-_Board_10.pdf?channelOid=null


So assuming she hasn;t cut across from lane 3 (lane 2 at the actual roundabout) I cannot see how anyone would be able to drive into the passenger side without coming across (hased lines and I think actual kerb?) from the new slip road

Definitely argue this one
)

katebl

Thankyou sunshinetours, that information is absolutely outstanding - you are my hero/ heroine! She didn't cut across into the slip lane, she did follow the course of the roundabout, and as he hit her he pushed her into the kerb on the slip road up the hill to the A127, so I really can't see that he started off in the right lane as he wouldn't have been that far over to force her up the hill?

sunshinetours

katebl wrote: »

Thankyou sunshinetours, that information is absolutely outstanding - you are my hero/ heroine! She didn't cut across into the slip lane, she did follow the course of the roundabout, and as he hit her he pushed her into the kerb on the slip road up the hill to the A127, so I really can't see that he started off in the right lane as he wouldn't have been that far over to force her up the hill?

Welcome. Sounds like someone has tried a sneaky up the inside and got it horribly wrong. Definitely get some photos to the I/co

PS definitely not of the heroine variety last time I checked

katebl

sunshinetours wrote: »

Welcome. Sounds like someone has tried a sneaky up the inside and got it horribly wrong. Definitely get some photos to the I/co

PS definitely not of the heroine variety last time I checked

In that case, you are my hero, and a knight in shining armour! I shall keep you updated...

nomoneytoday

It's a roundabout - 99 times out of 100 the insurers will go 50/50 unless there is definitive proof of an error...

dzug1

katebl wrote: »

Thanks dzug1 -

I think I see what you mean, however the lane that she entered in and the route in which she turned left would have been the same as someone who went straight over the roundabout from the opposing side - she did follow the route, i.e. left, and there was no road marking on the roundabout to show that she couldn't take that turn.

Maybe I didn't explain it very well - 'all other routes' in this case means you are not going to London and you are not going to Southend. (and not doing a complete u-turn - it assumes you know where you have come from)

Where did the other vehicle actually come from?

katebl

nomoneytoday wrote: »

It's a roundabout - 99 times out of 100 the insurers will go 50/50 unless there is definitive proof of an error...

I know what you mean nomoney, however if I can at least try and argue her point I may as well!

sunshinetours

dzug1 wrote: »

Maybe I didn't explain it very well - 'all other routes' in this case means you are not going to London and you are not going to Southend. (and not doing a complete u-turn - it assumes you know where you have come from)

Where did the other vehicle actually come from?

Assuming we have all the info, if it hit the passenger side it must have come from the slip road/hashed area. Somneone turning left on that lane would not cut anyone else up who was in any other lane unless they were cutting back across the new slip lane towards Carpenters Arms

Despite all that I also agree there will probably end up being some sort of shared blame suggested by the insurance company as without witnesses will be difficult