Humax PVR 9200 update

LittleJo

Hi,
The update is being repeated again for the next few nights.
So, if like me, you missed it last time, leave the box on standby tonight.
Jo

savemoney

Email from Humax

Dear Humax user, You may have recently received a software update for your Freeview+ PVR and wondered why it had been sent. This software was developed by ourselves to resolve issues that have occurred due to the increasing complexity of the UK’s broadcast infrastructure, particularly the digital switchover, these include slow response on the remote control, PVR locking up and missed recordings.
These issues have been ongoing for some time now and we have been criticised in some quarters for not responding sooner. I would like to assure you that as mentioned above the diagnosis and remedy for these issues has been extremely complex and we have moved as quickly as we could to rectify these issues and return the units to their optimum operating condition. I would also like to put my thanks in writing to the many hundreds of you that have participated in the beta trials of these updates, your help has been invaluable (particularly with the PVR 9200 models that have been out of production for a couple of years) in ensuring that we fixed the problems encountered correctly.
We also believe that the new software will help to minimise future problems arising, but that said, the digital switchover is a moveable feast so we will closely monitor user experiences going forward to ensure we get as early a warning as possible should future problems arise. Finally as we were developing new software for the Freeview PVR's we used the opportunity to develop and introduce a new feature that has often been requested by our users, and to this end have significantly reduced the time it takes to display the on-screen electronic programme guide (EPG) from minutes to just seconds (the units now store the EPG when they are put into standby to decrease the loading time).
As mentioned above you may have already received this update (version .23) as it has already been broadcast once for all the models, but if you have not yet received it we will be broadcasting it again on the following dates:-

• PVR-9150T 28th to 30th June
• PVR-9200T 23rd to 25th June
• PVR-9300T 25th to 28th June

NOTE: Please ensure that your PVR is in standby mode (not powered on or off) on one of the nights of these updates to receive the update automatically.

Repeat dates for all OTA updates will occur again in July for the third time, and for more information please contact Humax Customer Services on email at [EMAIL="uksupport@humax-digital.co.uk"]uksupport@humax-digital.co.uk[/EMAIL] or telephone our support line on 0844 669 8800.