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  • Nick_C wrote: »
    I haven't had any available surveys since April! I used to get a lot, I was earning £60/£70 a year. Should I delete my account and re-register?

    Have you been keeping your details etc up to date?

    There are some instances where VO get a bit odd and make people exempt from the site (for a number of reasons) - its worth emailing them to check you havent been banned for something that wasnt your fault.
  • JDPower
    JDPower Posts: 1,689 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have you been keeping your details etc up to date?

    There are some instances where VO get a bit odd and make people exempt from the site (for a number of reasons) - its worth emailing them to check you havent been banned for something that wasnt your fault.
    Seconded. I had the same and apparently my account had been suspended (for no apparent, or at least explained, reason), still had full access to the site etc, just no surveys. Sent an email and they sorted it.
  • I did use flex-e-codes to get my Amazon voucher in the end. If I could afford to have waited I would have claimed a £15 voucher I would have on principle, but the thing I wanted to buy was on offer and I was worried they would get get of the free delivery after all the stuff about having to make a £10 minimum order to get free delivery going on today.

    I have to say I was quite impressed. I requested the flex-e-code from VO which came instantly. I registered on the flex-e-code site, checked out (I thought it was going to make me pay for a minute, but then realised the code from VO goes into a form that looks like a credit card form). The Amazon voucher came literally 2 minutes after checking out on their website. Very efficient :)
    So so SO tired of being ripped off, and mislead
    Hope sharing saves some pain.
  • JDPower
    JDPower Posts: 1,689 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Anyone else done the insurance comparison site survey today where you had to use the browser's html inspector to copy data from and paste to the survey, and successfully completed it? I couldn't get past the confused.com part as what I pasted in wouldn't capture right by the survey.
  • billn
    billn Posts: 336 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    Is anybody else having problems logging in to VA today?
    If at first you don't succeed, sky diving is not for you!
  • chels
    chels Posts: 1,287 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    billn wrote: »
    Is anybody else having problems logging in to VA today?

    Just tried and no I can't login, it's saying "Invalid Username or Password"..........what! Is that the message you are getting, i'm worried :(
  • billn
    billn Posts: 336 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    Chels

    Yes that is the message I am getting and when I have tried to ring them I just get a switch board that does not make any sense:(
    If at first you don't succeed, sky diving is not for you!
  • chels
    chels Posts: 1,287 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    billn wrote: »
    Chels

    Yes that is the message I am getting and when I have tried to ring them I just get a switch board that does not make any sense:(

    Hopefully it's just a blip. I just tried 1 of the tel numbers but no operators available, didn't bother leaving a message. No comments that I can see on their Facebook page about this at the mo. Fingers crossed it will be sorted soon.
  • Just tried it myself and got the same message so you're not the only two! My browser saves my password so I know its not been typed wrong.

    Maybe its just scheduled maintenance or downtime of some sort?
  • chels
    chels Posts: 1,287 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Just tried it myself and got the same message so you're not the only two! My browser saves my password so I know its not been typed wrong.

    Maybe its just scheduled maintenance or downtime of some sort?

    Must be just a general issue with the website/server, not gonna panic too much yet :D
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