Faulty Watch bought from Amazon

mattastic

Hi Folks,

I have recently brought a watch from amazon when they had their sale a few weeks back.

It arrived faulty, as if the battery had ran out. They sent me a replacement which was exactly the same.

They now have this notice on their site, saying they are investigating the fault:

http://www.amazon.co.uk/gp/product/B001CCVEGO/ref=oss_product

They offered me a refund, but as I got the watch for a really good price, and I really really like it, I'd just like a replacement that works.

They stated that I could order the watch from another seller on their site, which was again not good enough, because I wasn't prepared to pay fullprice for the watch after I originally got it in a sale.

Do you think I could hold out for a replacement, even if its after the time period to send it back for a refund?

I really like the watch and I'm gutted it doesnt work.

I also thought about replacing the battery myself, as it might be the battery thats ran down.

Does anyone have ideas on how I can get a working watch for the price I originally paid?

Many thanks

Chimpofdoom

mattastic wrote: »

Hi Folks,

I have recently brought a watch from amazon when they had their sale a few weeks back.

It arrived faulty, as if the battery had ran out. They sent me a replacement which was exactly the same.

They now have this notice on their site, saying they are investigating the fault:

http://www.amazon.co.uk/gp/product/B001CCVEGO/ref=oss_product

They offered me a refund, but as I got the watch for a really good price, and I really really like it, I'd just like a replacement that works.

They stated that I could order the watch from another seller on their site, which was again not good enough, because I wasn't prepared to pay fullprice for the watch after I originally got it in a sale.

Do you think I could hold out for a replacement, even if its after the time period to send it back for a refund?

I really like the watch and I'm gutted it doesnt work.

I also thought about replacing the battery myself, as it might be the battery thats ran down.

Does anyone have ideas on how I can get a working watch for the price I originally paid?

Many thanks

So do you know if the product is actually faulty or is it just the battery?

If it's the battery, problem solved and you get to keep the watch!

Well amazon have offered you a refund for what your classing as a faulty product, i'm not 100% sure if they are legally obliged to provide you with a replacement or if they can offer the refund as an alternative?

mattastic

Thanks for your reply.

I have no idea what is wrong with the watch it just appears lifeless, could well be the battery.

I'm going to take it to a jewellers and see if they can replace the battery.

As I got the watch for such a good price, could I get it repaired?

I'm wiliing to do anything to get it working.

Foggster

It is cheaper here

http://www.watchesshop.com/watches/police/11682ms-02m-ignition-mens-black-dial-stainless-steel-bracelet-watch.html

and here

http://www.acotis.co.uk/police-ignition-black-dial-bracelet-gents-watch-11682ms02m/11682ms-02m/p_12655/

and somewhat dirt cheap from here

http://www.firstclasswatches.co.uk/police-pignition-pl11682ms02m-p-4183.html?gclid=CKK60NC-saICFR6Z2AodTlSgTg

Get your money back off Amazon and bag yourself a bargain elsewhere.

mattastic

Thanks for your reply.

I only paid £42 for it :-)

oldagetraveller

mattastic wrote: »

I only paid £42 for it :-)

Even at that it's probably still overpriced for what no doubt contains a cheap Chinese $5 quartz movement.:p

mattastic

Haha I bet!

Foggster

mattastic wrote: »

Thanks for your reply.

I only paid £42 for it :-)

Ahhhh your link says different.

I can see why you are keen for them to honouring the purchase but if they are unable to provide you with the goods then they only have to refund you the cost.

mattastic

Thanks again for you reply.

Yes seems like I've ran out of options.

redmalc

Hi i purchased a Police Pursuit watch for £42 and had the same problems,i got a refund because it seems most of the watches are not working.I notced on another site a number of people had problems in the first month of purchase also ???

Lip_Stick

Hmm

I bought a couple of Police watches in the sale, both worked fine. You did pull out the little white plastic thing to start the battery? lol