urgent help needed to dispute a debt.

indigoviolet

Help needed, how do i dispute a debt !!!!!
in a wrangle with TALKTALK and getting nowhere they refuse to bill me just send demands for random amounts.
last conversation i had with them the other day they said the would send me a cheque for money they owe me,
this morning i got a pre court division letter from them saying they will take me to court,
at the end of my tether !!!!!
what can i do.
in a wrangle with TALKTALK and getting nowhere
and help please.

Farway

If as you say they owe you money, gather all documents etc, and see them in court

Rember to claim for your time & expenses, keep records

PS you could also request all the data they have on you under the Data Protection Act, may cost you a tenner

If the information is wrong, report them to Data Protection Commisioner after giving them a week to sort it out

indigoviolet

Thank you but who do i ask for the data from ?
and how would i do this
unsure

indigoviolet

Will be going to court.
this company is so poor be warned,
TALKTALK are crap.
3weeks phone line no internet and one bill after another,
debt collectors !!!!!threats.
have taken legal advice and will go to court
so sick of this. :mad::mad::mad:

kwikbreaks

There'll be at least one winner - your solicitor.

indigoviolet

kwikbreaks wrote: »

There'll be at least one winner - your solicitor.

No i get free legal advice so not cost me as yet.

TalkTalk

Hi indigo,

If you still have an active TT account we can provide support for you via the TalkTalk Members Forum. WE can only support customer with active accounts, as this is a precondition of joining the forum.

In the event your account si not active i would advise you consult the code of practice on the TT website and write to the relevant address under the Disputes Section for this to be picked up.

Regards

indigoviolet

TalkTalk_Company_Representative wrote: »

Hi indigo,

If you still have an active TT account we can provide support for you via the TalkTalk Members Forum. WE can only support customer with active accounts, as this is a precondition of joining the forum.

In the event your account si not active i would advise you consult the code of practice on the TT website and write to the relevant address under the Disputes Section for this to be picked up.

Regards

Done that!!!!!
Not sure how any company can refuse to acknowledge a simple request for a bill and copy of any contract they think they have with a customer.
only with them 3 weeks and been hounded by debt collectors ever since.
states on the web page "if you don't love our broadband within the first 30 days you can leave no strings attached "
then all we do is hound you for random amounts of money but refuse to say what you are being charged for.
:mad::mad::mad: