We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
NTL Broadband - Billing NOT FIT FOR PURPOSE
gtz101
Posts: 593 Forumite
I have been a long term customer with NTL. Nothing wrong with the broadband service BUT their billing is not fit for purpose.
I have been offered discounts , i.e. half price line rental BUT NEVER has this been shown on the bill. I have always been charged the full rate. Numerous calls to chse them up, nothing happens, they BILLING IS NOT FIT FOR PURPOSE. I have been overcharged so many times and they say they will correct it but never is the case.
DO NOT USE THEM WHEN THEY SAY HALF PRICE LINE RENTAL
I have been offered discounts , i.e. half price line rental BUT NEVER has this been shown on the bill. I have always been charged the full rate. Numerous calls to chse them up, nothing happens, they BILLING IS NOT FIT FOR PURPOSE. I have been overcharged so many times and they say they will correct it but never is the case.
DO NOT USE THEM WHEN THEY SAY HALF PRICE LINE RENTAL
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards