tomtom 500 help needed

barjam_2

:mad: a workmate of my hubby offered to update our tom tom as we were unsure what to do, the so called mate gave my hubby back our tom tom and said our 500 was broke, but he also said that he hadnt touched it!!!! how convenient,:mad: it was working yesterday morning before he was given it when its switched on the sd has a red cross going through, it can anyone shed some light on this please i cant prove that the guy did something to it, he'll just keep saying he didnt touch it:mad:

Zahc

I don't have the TT500, but it sounds like it doesn't like what's on the sd card. Have a look here and see what it has to say. My feeling is that the card's full and so didn't update correctly, but it really is a guess. I doubt your TT is knackered though, you just need to update it properly or use the software that came with it?

barjam_2

thanks for that zahc, but i,m unable to check what version i'm using , back in feb of this year i made a back up do you think its worth deleting what is on the card and then restoring with the back up i already have

Zahc

Well, my thoughts are that it doesn't work now so what have you got to lose? Do these things come with a disc or anything? I've got TomTom for my pocket PC so not really familiar with your set up. This is a great site; http://www.pocketgpsworld.com/

Sorry I can't be of much more help. Someone will sort it out soon enough..........

barjam_2

my hubby has just came in with a tt1and tried the card and it works fine in the 500 so its obviously the card , i think i might just delete as i said before, i will let you know how i get on

barjam_2

deleted the card had to do it through a card reader as i couldnt do it through tomtom home, but it still is saying not enough space when i try and restore :mad: not sure what to do now

Zahc

Format the card, or copy info from OH's card to yours using your card reader?

marleyboy

barjam wrote:

thanks for that zahc, but i,m unable to check what version i'm using , back in feb of this year i made a back up do you think its worth deleting what is on the card and then restoring with the back up i already have

Definatley, be sure to format the card first, then re-install using your back up, Oh and well done for backing up, so many folk dont do thattil its too late. One more thing, keep his mate off it.

PierceUK

all tomtoms always crash.... dodgy software in the unit!

normally fixed by pressing the reset button under neath where the mount clicks in.

get loads of the 300/500/510/910 back at work and all we do is press the reset and send them on their way lol

barjam_2

how do i format the card or copy info from hubbys card

Zahc

Format;
Plug card into card reader and reader into computer.

Right click my computer, click manage, then go to disk management & format it from there.