guestbed was £249 now £75

kadiekaismummi

GingerDi wrote: »

Best of luck, I have got absolutely nowhere so will hope you get on better!:j

Thanks x..... I have rang them & they have looked back & found that I complained a while back as I said my order wasnt showing of the beds at £75.... It was looked into & a note had been left on their computer to say they would let me have the beds for the £75, as the mistake was on the leaflet????.... im not sure what leaflet, but due to that mistake the price was honoured...... so im over the moon two new beds for £150...... hope you have good luck too, you can tell them that it was on the leaflet you had through at £75 for the bed & matress, good luck hope it works for you :j

Lolarose13

kadiekaismummi wrote: »

Thanks x..... I have rang them & they have looked back & found that I complained a while back as I said my order wasnt showing of the beds at £75.... It was looked into & a note had been left on their computer to say they would let me have the beds for the £75, as the mistake was on the leaflet????.... im not sure what leaflet, but due to that mistake the price was honoured...... so im over the moon two new beds for £150...... hope you have good luck too, you can tell them that it was on the leaflet you had through at £75 for the bed & matress, good luck hope it works for you :j

We finally got our bed on Wednesday after many phone calls and initially cancelling it when they wouldn't honour the £75. Then we were contacted back and offered the bed at the reduced price. The paper work said £129 but we were told to ring once the bed was delivered and we would have the £54 credited back onto our card. Which we have done, so will await the credit card statement and see.

Persistence is the key and also which CS representative you speak.

crystal9

Lolarose13 wrote: »

We finally got our bed on Wednesday after many phone calls and initially cancelling it when they wouldn't honour the £75. Then we were contacted back and offered the bed at the reduced price. The paper work said £129 but we were told to ring once the bed was delivered and we would have the £54 credited back onto our card. Which we have done, so will await the credit card statement and see.

Persistence is the key and also which CS representative you speak.

welal done maybe there start to let others who have complained

crystal9

busybee100 wrote: »

I ordered through Littlewoods and the order never showed up on my account. I have a print out of the invoice, print of original sale price and Topcashback tracked.

I'll just keep on until they get fed up of me:D

:jReally pleased some of us got them :j definately worth a try.

GingerDi wrote: »

Ooooo, they are still refusing this and it's become a real mission with me now.

They're saying that the price was never reduced to £75.

Has anyone got a screen print of the price when it was £75 please?

the above quote says she has a screen shot maybe worth a pm to her see if she can help you. good luck

GingerDi

crystal9 wrote: »

the above quote says she has a screen shot maybe worth a pm to her see if she can help you. good luck

Hi
She has already sent me a copy of the screen shot (very kind of her) and i've sent on to them. We'll see what happens next. Well done to you who got it x

sarahg1969

I had mine delivered yesterday, and emailed to ask them to sort it (politely, of course). I've received an email today, saying the price was an error and I can keep them for £129, or return them.

I've emailed again, asking them to reconsider, telling them I have a screen print, and asking them why some customers have been allowed to have them for that price, but not others.

crystal9

GingerDi wrote: »

Hi
She has already sent me a copy of the screen shot (very kind of her) and i've sent on to them. We'll see what happens next. Well done to you who got it x

nice to see we have some really lovely ppl on this site.

well done

sarahg1969 wrote: »

I had mine delivered yesterday, and emailed to ask them to sort it (politely, of course). I've received an email today, saying the price was an error and I can keep them for £129, or return them.

I've emailed again, asking them to reconsider, telling them I have a screen print, and asking them why some customers have been allowed to have them for that price, but not others.

keep at it and send that screen shot in, we all know it was up for £75.00

kevandkeira

sarahg1969 wrote: »

I had mine delivered yesterday, and emailed to ask them to sort it (politely, of course). I've received an email today, saying the price was an error and I can keep them for £129, or return them.

I've emailed again, asking them to reconsider, telling them I have a screen print, and asking them why some customers have been allowed to have them for that price, but not others.

How can they deliver these beds to some people, myself included at the £75 sale price, yet refuse other people & make them fight for the discount!!
Surely if it was a pricing error none of us would have got the bed!!
They sure have me confused.

crystal9

kevandkeira wrote: »

How can they deliver these beds to some people, myself included at the £75 sale price, yet refuse other people & make them fight for the discount!!
Surely if it was a pricing error none of us would have got the bed!!
They sure have me confused.

ppl were ordering, well trying to order when it came on at 75.00 then it went offline and came back later at 129.00 and because it wasn't showing up on any of our accounts they were hoping we didn't realise.ha ha to them as we did :rotfl::rotfl:

busybee100

crystal9 wrote: »

nice to see we have some really lovely ppl on this site.

:A

Fingers crossed Di