trying to get my money BACK!!!!
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mgm45
Posts: 2 Newbie
I was going to use benefical claims regarding my credit card. I had to pay 3 instalments of £120.00 but I decided to cancel the contract which was within 14 days. The first instalment did go through and I have been trying to get my money back since March! I have rang them, emailed and written to them. I have had excuses after excuses. First it was a backlog, then it was they had moved offices and then it was a change in procedure, which was the first person who set up the agreement had to authorise the refund. Which he did and I was told that the money would be with me in 72hours. Now Im told there is a delay as they have a backlog. What do I do now???
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I was going to use benefical claims regarding my credit card. I had to pay 3 instalments of £120.00 but I decided to cancel the contract which was within 14 days. The first instalment did go through and I have been trying to get my money back since March! I have rang them, emailed and written to them. I have had excuses after excuses. First it was a backlog, then it was they had moved offices and then it was a change in procedure, which was the first person who set up the agreement had to authorise the refund. Which he did and I was told that the money would be with me in 72hours. Now Im told there is a delay as they have a backlog. What do I do now???0
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The company said because my credit card was over a certain date i could get the balance written off. I was talked into it and gave all my details over the phone. When I got the paperwork that is when I cancelled. So from March I have been trying to get my £120.00 back. Hope this helps0
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The company said because my credit card was over a certain date i could get the balance written off. I was talked into it and gave all my details over the phone. When I got the paperwork that is when I cancelled. So from March I have been trying to get my £120.00 back. Hope this helps
Hi there
I would be very wary with using these companies, don't know if you had the chance to read through the threads - but lots have had problems and still waiting over a year or 2 on, not saying its this actual company but maybe you should contact the Ministry of Justice (MOJ) and ask for their advice on this company.
http://www.justice.gov.uk/contactus.htm
They should check them out for you as well.
I'm sure Marshallka will have some good advice on this for you when she comes back.;)
Good luck.The one and only "Dizzy Di"0 -
ironically, if you used your credit card to pay for the installment you can do a request under s75 CCA to your credit card issuer. They will then refund the money and claim it back of teh CMC.
Take it as a lesson learnt - if you owe the money - pay it back!We've spent decades teaching people about their rights, but nothing about their responsibilities.0
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