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scottish power rep any help with high first dd?

robbies_gal · 2010-06-17 14:49:56

ive just switched to scottish power and theyve set up my account for the first dd to be 75 pounds-i currently only pay 56 now i put in my actual units for the year (kw) and it said i would be saving money ive phoned up and the csr said he cant tell me why its been set up at 75 only that they based it on the units i give…

Comments

caveat_emptor Posts: 766 Forumite

21 June 2010 at 5:46PM

gabbyevs wrote: »

caveat did u say you were given the wrong information and did they do anything about it?

Took a long time for SP to admit that I'd been given bad info. and that there was a problem. SP said that they would carry out an internal investigation. Never did hear the outcome, but it's more than they dare do to admit there was fraud.

Named after my cat, picture coming shortly
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