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Cooling off period?

KerryL
KerryL Posts: 81 Forumite
Part of the Furniture 10 Posts Combo Breaker
in Mobiles
Is there a cooling off period on Orange upgrade contracts?
«1

Comments

  • RevTheory
    RevTheory Posts: 211 Forumite
    KerryL wrote: »
    Is there a cooling off period on Orange upgrade contracts?

    depends on where it was sold.

    Orange Shop - its up to the store

    Online/Over the phone - 7 Days Cooling Off via DSR
  • gjchester
    gjchester Posts: 5,741 Forumite
    RevTheory wrote: »
    Online/Over the phone - 7 Days Cooling Off via DSR

    Thats a big unknown, until proven in law.

    Strictly no, it's not a new contract it's an upgrade to an existing contract, and the DSR does not apply to new contracts however most places do accept 7 day returns under the DSR.
  • KerryL
    KerryL Posts: 81 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Carphone warehouse - last Saturday (12/6)
  • RevTheory
    RevTheory Posts: 211 Forumite
    KerryL wrote: »
    Carphone warehouse - last Saturday (12/6)

    erm... good luck...

    if its from us in store it at the Discretion of the Branch Manager there are no returns on orange upgrades
  • KerryL
    KerryL Posts: 81 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    RevTheory wrote: »
    erm... good luck...

    if its from us in store it at the Discretion of the Branch Manager there are no returns on orange upgrades

    Thanks for that don't think i'll bother then, my other opition is to flog the HTC desire and buy the iphone (knew I should have gone for it!) - would that work with my sim?
  • RevTheory
    RevTheory Posts: 211 Forumite
    KerryL wrote: »
    Thanks for that don't think i'll bother then, my other opition is to flog the HTC desire and buy the iphone (knew I should have gone for it!) - would that work with my sim?

    i dont think it will as orange iphones come with there own sims, even on an upgrade
  • KerryL
    KerryL Posts: 81 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    RevTheory wrote: »
    i dont think it will as orange iphones come with there own sims, even on an upgrade

    Even tho I have had a new sim on Saturday with the desire?
  • RevTheory
    RevTheory Posts: 211 Forumite
    KerryL wrote: »
    Even tho I have had a new sim on Saturday with the desire?

    yeah, when a person upgrades thu CPW to iphone on orange, on the iphone box there is a sim which HAS to be used with that iphone
  • Jon_01
    Jon_01 Posts: 5,897 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The iPhone 4 runs a micro sim, so you'll either have to cut it down or try to get a micro out of Orange (and they've just told me on the phone they won't be supplying them on request, only with the relevant acc's from new!).
  • KerryL
    KerryL Posts: 81 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    What about the 3GS 8gb or 16gb - would these models not accept my sim?
This discussion has been closed.
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