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Eon fixonline6 to fixonline8

2

Comments

  • ScarletBea
    ScarletBea Posts: 2,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I've also switched from the normal Online rate to the Fix8.
    The prices are the same but the discount is double, and I don't expect the costs to go down in 1 year anyway :)
    Being brave is going after your dreams head on
  • I have today switched from FixOnline v5 to v8. The website still says that you might be charged a cancellation fee. Does anyone know how one can establish that this fee has definitely not been applied? Thanks.
  • Pincher
    Pincher Posts: 6,552 Forumite
    1,000 Posts Combo Breaker
    I think the EON rep should tell us if anybody has EVER been charged the £30 penalty.

    I am actually quite curious how heinous you have to be to qualify for this penalty. Do you have to charge EON HQ with an assault rifle and kidnap the CEO before somebody actually gets a penalty notice?
  • Pinktooth
    Pinktooth Posts: 122 Forumite
    I thought Eon was supposed to be cheap?

    Paid a bill March to May now they sent another for fifty pounds which is only about a month and I dont even have TV as I dont watch it or use electric lights much however baths have to have those.Gas seems to be the most expensive as my cooker is gas however I only use that for boiling milk
    Im quite stunned to get a bill so soon I thouht around August would be next one
  • Pinktooth
    Pinktooth Posts: 122 Forumite
    Stuff it
    Im fed up of this !!!!ry waaay past 3 years now.
    Gonna move to China
    Lets hope 2012 is real and we dont have to pay bloody energy bills ever again
  • Geoffo_M
    Geoffo_M Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Pinktooth wrote: »
    Stuff it

    Gonna move to China

    Say hello to won hung lo for me
  • the_bandit
    the_bandit Posts: 75 Forumite
    10 Posts
    edited 26 June 2010 at 8:57PM
    I switched today from v3 to v8 through the website.

    I checked with Customer Services first that I wouldn't incur a penalty and he said I wouldn't because I was still with EON.

    Have lost future Clubcard points but annual energy bill now reduced by £91.:)
  • M271
    M271 Posts: 238 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I think that EON should amend their web site. If you are going to be charged a fee for changing tariffs it should warn you this during the change process with the option to abort the change if this is the case.
  • Geoffo_M
    Geoffo_M Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    M271 wrote: »
    I think that EON should amend their web site. If you are going to be charged a fee for changing tariffs it should warn you this during the change process with the option to abort the change if this is the case.

    The £30 fee is only charged if you move away from Eon - not change tariffs within Eon
  • E.ON_Company_Representative
    E.ON_Company_Representative Posts: 806 Organisation Representative
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Hi Pincher,

    In the past the £30 cancellation fee has been charged.

    At this present time we are not applying the cancellation fee to customers changing from a historic FixOnline tariff to the most current as this is seen as an extension of the current tariff.

    Brian
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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