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Cancelling my Vodafone contract

Hi Guys

I've recently moved abroad, in all the rush and everything forgot to cancel my Vodafone contract, before I call customer services and get told to Give 30 Days notice in writing, does anyone know of any other way I can cancel without doing that ?
My 12 month contract ended over a month ago and they did mess me around a couple of months ago when they suspended my service for no reason and gave no notice to me, could I just cancel my Direct Debit and tell them they can disconnect me, should I call and swear that I sent a letter over a month ago :rotfl: .
What are my options, am I gonna have to Bite the bullet and pay another month or is there a way around it ??
Cheers

Comments

  • hjb123
    hjb123 Posts: 32,002 Forumite
    I wouldnt have thought that there is anything other than writing to them that you can do as whenever you cancel a contract or alter the account holder details you have to put it in writing - I assume this is so there is written evidence should a problem crop up later.

    Have you tried logging into your vodafone online at their website and see if it will give you the option there?
    Weight Loss - 102lb
  • Had a look online but couldnt find anywhere where it lets you cancel..but maybe i'm wrong
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    i wrote in to cancelk mine
    No Links in Signature by site rules - MSE Forum Team 2
  • So nobody's emailed them to cancel, or just cancelled over the phone then ??
  • nives316
    nives316 Posts: 182 Forumite
    I e-mailed them and then sent a letter... I forgot to sign the letter and they sent me a letter telling me to ring them ... they just cancelled it when I called without the 30 days notice ... might just depend who your speak to ...

    I reckon send a letter and phone a week later and explain the situation... You never know ... phone company's have the option to cancel without charge ... all depends who you talk to.

    Good luck
  • hjb123
    hjb123 Posts: 32,002 Forumite
    Tell them that you have sent a letter and how come it hasnt yet been actioned?! I know its a little white lie but...!
    Weight Loss - 102lb
  • Hi,

    Sorry to hear of the problems you’ve had cancelling your contract. I work for Vodafone and we do require 30 days written notice including a signature to cancel. For future reference to anybody else you just need to provide the following information:

    1- Your billing address in full.
    2- Your date of birth.
    3- Your landline contact number.
    4- Your payment method.
    5- Your account and mobile number.
    6- Your signature.

    You could always send this by fax to 08701616500 or by post to the following address:

    Vodafone Ltd
    PO Box 549
    Banbury,
    OX17 3ZJ
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