Cancelling my Vodafone contract

martyfarty69

Hi Guys

I've recently moved abroad, in all the rush and everything forgot to cancel my Vodafone contract, before I call customer services and get told to Give 30 Days notice in writing, does anyone know of any other way I can cancel without doing that ?
My 12 month contract ended over a month ago and they did mess me around a couple of months ago when they suspended my service for no reason and gave no notice to me, could I just cancel my Direct Debit and tell them they can disconnect me, should I call and swear that I sent a letter over a month ago :rotfl: .
What are my options, am I gonna have to Bite the bullet and pay another month or is there a way around it ??
Cheers

hjb123

I wouldnt have thought that there is anything other than writing to them that you can do as whenever you cancel a contract or alter the account holder details you have to put it in writing - I assume this is so there is written evidence should a problem crop up later.

Have you tried logging into your vodafone online at their website and see if it will give you the option there?

martyfarty69

Had a look online but couldnt find anywhere where it lets you cancel..but maybe i'm wrong

C_Ronaldo

i wrote in to cancelk mine

martyfarty69

So nobody's emailed them to cancel, or just cancelled over the phone then ??

nives316

I e-mailed them and then sent a letter... I forgot to sign the letter and they sent me a letter telling me to ring them ... they just cancelled it when I called without the 30 days notice ... might just depend who your speak to ...

I reckon send a letter and phone a week later and explain the situation... You never know ... phone company's have the option to cancel without charge ... all depends who you talk to.

Good luck

hjb123

Tell them that you have sent a letter and how come it hasnt yet been actioned?! I know its a little white lie but...!

MinervaUK_2

Hi,

Sorry to hear of the problems you’ve had cancelling your contract. I work for Vodafone and we do require 30 days written notice including a signature to cancel. For future reference to anybody else you just need to provide the following information:

1- Your billing address in full.
2- Your date of birth.
3- Your landline contact number.
4- Your payment method.
5- Your account and mobile number.
6- Your signature.

You could always send this by fax to 08701616500 or by post to the following address:

Vodafone Ltd
PO Box 549
Banbury,
OX17 3ZJ