Confusing Fare rules from Opodo

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Comments

  • My daughter booked this and needed to change it due to family reasons has she too fallen fowl of the rules.

    She thought by paying for the extra service she could change or cancel her flights Any help would be appriciated






    Fare rules



    Leg Num: 1
    Pax Code: ADT
    Fare Note: FQN1-1//PE

    1 - PSGR P1-2 ADT RULES DISPLAY
    FARE COMPONENT 1 ADT MANNYC CO SKWAXNC1
    FCL: SKWAXNC1 TRF: 726 RULE: W9GB BK: S
    SELLING UPDATER: OP 3GBLON981
    PTC: ADT-ADULT FTC: XEV-EXCURSION FARE 5TH LEVEL
    PE.PENALTIES
    FOR SKWAXNC1 TYPE FARES

    CANCELLATIONS

    ANY TIME
    TICKET IS NON-REFUNDABLE.
    NOTE -
    IF ANY PART OF THE TICKET IS UNUSED IT HAS NO
    VALUE AFTER TICKETED DEPARTURE DATE.
    THE OPTIONAL PAYMENT CHARGE WILL NOT BE REFUNDED.

    CHANGES
    PAGE 1/12
    >
    CHARGE GBP 120.00 FOR REISSUE.
    NOTE -
    ITINERARIES MAY BE REBOOKED UP TO ONE YEAR FROM
    ORIGINAL TICKET ISSUE DATE PROVIDED THE PASSENGER
    CANCELS THE TICKETED FLIGHT RESERVATION PRIOR TO
    TICKETED DEPARTURE TIME. IF THE TICKETED FLIGHT
    RESERVATION IS NOT CANCELLED PRIOR TO TICKETED
    DEPARTURE TIME REBOOKING IS NOT PERMITTED AND THE
    TICKET HAS NO VALUE.
    TICKETS MUST BE REISSUED AT THE TIME A CHANGE IS
    MADE.
    CHILD/INFANT DISCOUNTS APPLY.
    SECTION 1 - WHOLLY UNUSED TICKETS -
    BEFORE DEPARTURE OF THE OUTBOUND
    IN THE EVENT OF CHANGES TO TICKETED
    FLIGHTS BEFORE DEPARTURE OF JOURNEY AND
    WITHIN TKT VALIDITY CHARGE GBP 120.00 OR
    HIGHEST FEE OF ANY CHANGED FARE
    COMPONENT WITHIN JOURNEY.
    PAGE 2/12
    > A. REPRICE USING CURRENT FARES PROVIDED THAT
    ALL OF THE FOLLOWING CONDITIONS ARE MET-
    1. WHEN NO INTL COUPONS REMAIN - ALL
    NEW TRVL MUST BE DOMESTIC
    2. CO FARES ARE USED
    3. VALIDATE ADVANCE RES REQUIREMENTS
    WHEN BOOKING DATE KNOWN
    4. ADV RES IS MEASURED FROM REISSUE
    DATE TO DEPARTURE OF JOURNEY
    OR-
    B. REPRICE USING CURRENT FARES - ONLY BOOKING
    CODE CHANGES PERMITTED PROVIDED ALL OF THE
    CONDITIONS ARE MET-
    1. NO CHANGE IN FARE BREAKS
    2. WHEN NO INTL COUPONS REMAIN - ALL
    NEW TRVL MUST BE DOMESTIC
    3. CO FARES ARE USED
    4. VALIDATE ADVANCE RESERVATIONS
    REQUIREMENTS WHEN BOOKING DATE KNOWN
    5. ADV RES IS MEASURED FROM REISSUE
    DATE TO DEPARTURE OF THE JOURNEY
    PAGE 3/12
    > WHEN CHANGE RESULTS IN LOWER FARE REFUND
    RESIDUAL VIA VOUCHER AND COLLECT PENALTY
    ENDORSEMENT BOX- HIGHER NON-REF AMOUNT.
    OR-
    C. ON CHANGES MADE TO THE INBOUND PORTION OF
    OF THE ITINERARY ONLY - REPRICE USING
    FARES IN EFFECT WHEN THE TICKET WAS
    ISSUED PROVIDING ALL OF THE FOLLOWING
    CONDITIONS ARE MET -
    1. WHEN NO INTL COUPONS REMAIN - ALL
    NEW TRAVEL MUST BE DOMESTIC
    2. CO FARES ARE USED
    3. ALL RULE AND BOOKING CODE PROVISIONS
    ARE MET.
    4. VALIDATE ADVANCE RESERVATIONS
    REQUIREMENTS WHEN BOOKING DATE KNOWN
    5. ADV RES IS MEASURED FROM ORIGINAL
    TKT DATE TO DEPARTURE OF THE JOURNEY
    WHEN CHANGE RESULTS IN LOWER FARE REFUND
    RESIDUAL VIA VOUCHER AND COLLECT PENALTY
    ENDORSEMENT BOX- HIGHER NON-REF AMOUNT.
    PAGE 4/12
    > OR -
    SUBSECTION 1A. - WHOLLY UNUSED TICKETS -
    BEFORE DEPARTURE OF THE OUTBOUND
    IN CASES OF DEATH
    BEFORE DEPARTURE OF JOURNEY AND WITHIN
    TKT VALIDITY IN THE CASE OF DEATH
    OF PASSENGER OR FAMILY MEMBER -
    NO CHARGE OR HIGHEST FEE OF ANY CHANGED
    FARE COMPONENT WITHIN JOURNEY AND
    A. REPRICE USING CURRENT FARES PROVIDED
    ALL OF THE FOLLOWING CONDITIONS
    ARE MET-
    1. WHEN NO INTL COUPONS REMAIN - ALL
    NEW TRVL MUST BE DOMESTIC
    2. CO FARES ARE USED
    3. VALIDATE ADVANCE RES REQUIREMENTS
    WHEN BOOKING DATE KNOWN
    4. ADV RES IS MEASURED FROM THE REISSUE
    DATE TO DEPARTURE OF JOURNEY
    OR -
    B. REPRICE USING CURRENT FARES -
    PAGE 5/12
    > ONLY BOOKING CODE CHANGES PERMITTED
    PROVIDED ALL OF THE FOLLOWING CONDITIONS
    ARE MET -
    1. NO CHANGE IN FARE BREAKS
    2. WHEN NO INTL COUPONS REMAIN ALL NEW
    TRVL MUST BE DOMESTIC
    3. CO FARES ARE USED
    4. VALIDATE ADVANCE RES REQUIREMENTS
    WHEN BOOKING DATE IS KNOWN
    5. ADV RES IS MEASURED FROM REISSUE
    DATE TO DEPARTURE OF JOURNEY
    OR-
    C. ON CHANGES MADE TO THE INBOUND PORTION OF
    OF THE ITINERARY ONLY - REPRICE USING
    FARES IN EFFECT WHEN THE TICKET WAS
    ISSUED PROVIDING ALL OF THE FOLLOWING
    CONDITIONS ARE MET -
    1. WHEN NO INTL COUPONS REMAIN - ALL
    NEW TRAVEL MUST BE DOMESTIC
    2. CO FARES ARE USED
    3. ALL RULE AN BOOKING CODE PROVISIONS
    PAGE 6/12
    > ARE MET.
    4. VALIDATE ADVANCE RESERVATIONS
    REQUIREMENTS WHEN BOOKING DATE KNOWN
    5. ADV RES IS MEASURED FROM ORIGINAL
    TKT DATE TO DEPARTURE OF THE JOURNEY
    OR -
    D. CHANGES NOT PERMITTED/REFUND TKT-ANY
    REMAINING AMOUNT WILL APPLY TO THE NEW TICKET
    WHEN CHANGE RESULTS IN LOWER FARE REFUND RESIDUAL
    VIA VOUCHER. ENDORSEMENT BOX - HIGHER NON-REF AMT
    OR -
    SECTION 2. - PARTIALLY USED TICKETS -
    AFTER DEPARTURE OF JOURNEY AND WITHIN TICKET
    VALIDITY CHARGE GBP 120.00 OR HIGHEST FEE OF
    ANY CHANGED FARE COMPONENT WITHIN JOURNEY.
    AND REPRICE
    A. USING FARES IN EFFECT WHEN THE TICKET
    WAS ISSUED PROVIDING ALL OF THE
    FOLLOWING CONDITIONS ARE MET -
    1. WHEN NO INTL COUPONS REMAIN - ALL
    NEW TRVL MUST BE DOMESTIC.
    PAGE 7/12
    > 2. FULLY FLOWN FARE NOT REPRICE TO
    FURTHUR POINT.
    3. CO FARES ARE USED
    4. NEW TKT HAS EQUAL OR HIGHER VALUE
    THAN PREVIOUS TKT.
    5. ALL RULE AND BOOKING CODE PROVISIONS
    ARE MET.
    6. VALIDATE ADVANCE RES REQUIREMENTS
    WHEN BOOKING DATE KNOWN.
    7. ADV RES IS MEASURED FROM THE
    ORIGINAL TKT DATE TO THE DEPARTURE
    OF THE JOURNEY.
    OR REPRICE
    B. CHANGED FARE COMPONENTS USING FARES IN
    EFFECT WHEN THE TICKET WAS ISSUED.
    B1. UNCHANGED FARE COMPONENTS USING
    CURRENTLY TICKETED FARES.
    PROVIDED ALL OF THE FOLLOWING CONDITIONS
    ARE MET -
    1. NO CHANGE TO FARE BREAKS OF UNCHANGED
    FARE COMPONENTS
    PAGE 8/12
    > 2. WHEN NO INTL COUPONS REMAIN - ALL
    NEW TRVL MUST BE DOEMSTIC
    3. FULLY FLOWN FARE NOT REPRICED
    TO FURTHER POINT
    4. CO FARES ARE USED
    5. ALL RULE AND BOOKING CODE
    PROVISIONS ARE MET
    6. VALIDATE ADVANCE RES REQUIREMENTS
    WHEN BOOKING DATE IS KNOWN
    7. ADV RES IS MEASURED FROM ORIGINAL TKT
    DATE TO DEPARTURE OF THE JOURNEY
    WHEN CHANGE RESULTS IN LOWER FARE REFUND RESIDUAL
    VIA VOUCHER AND COLLECT PENALTY
    ENDORSEMENT BOX- HIGHER NON-REF AMOUNT.
    OR -
    SUBSECTION 2A. - PARTIALLY USED TICKETS -
    AFTER DEPARTURE OF THE OUTBOUND IN THE CASE
    OF DEATH -
    AFTER DEPARTURE OF JOURNEY AND WITHIN TICKET
    VALIDITY IN THE CASE OF DEATH OF
    PASSENGER OR FAMILY MEMBER NO CHARGE OR
    PAGE 9/12
    > HIGHEST FEE OF ANY CHANGED FARE COMPONENT WITHIN
    JOURNEY AND
    A. CHANGES NOT PERMITTED/REFUND TKT-ANY
    REMAINING AMT WILL APPLY TO NEW TKT
    OR -
    REPRICE
    B. USING FARES IN EFFECT WHEN THE TICKET
    WAS ISSUED PROVIDING ALL OF THE
    FOLLOWING CONDITIONS ARE MET -
    1. WHEN NO INTL COUPONS REMAIN - ALL
    NEW TRVL MUST BE DOMESTIC.
    2. FULLY FLOWN FARE NOT REPRICE TO
    FURTHUR POINT.
    3. CO FARES ARE USED
    4. NEW TKT HAS EQUAL OR HIGHER VALUE
    THAN PREVIOUS TKT.
    5. ALL RULE AND BOOKING CODE PROVISIONS
    ARE MET.
    6. VALIDATE ADVANCE RES REQUIREMENTS
    WHEN BOOKING DATE KNOWN.
    7. ADV RES IS MEASURED FROM THE
    PAGE 10/12
    > ORIGINAL TKT DATE TO THE DEPARTURE
    OF THE JOURNEY.
    OR -
    REPRICE
    C. CHANGED FARE COMPONENTS USING FARES
    IN EFFECT WHEN THE TKT WAS ISSUED.
    C1. UNCHANGED FARE COMPONENTS USING
    CURRENTLY TICKETED FARES.
    PROVIDED ALL OF THE FOLLOWING CONDITIONS
    ARE MET -
    1. NO CHANGE TO FARE BREAKS OF
    UNCHANGED FARE COMPONENTS
    2. WHEN NO INTL COUPONS REMAIN - ALL
    NEW TRVL MUST BE DOMESTIC
    3. FULLY FLOWN FARE NOT REPRICED
    TO FURTHER POINT
    4. CO FARES ARE USED
    5. ALL RULE AND BOOKING CODE PROVISIONS
    ARE MET
    6. VALIDATE ADVANCE RES REQUIREMENTS
    WHEN BOOKING DATE IS KNOWN
    PAGE 11/12
    > 7. ADV RES IS MEASURED FROM ORIGINAL
    TKT DATE TO DEPARTURE OF THE JOURNEY
    WHEN CHANGE RESULTS IN A LOWER FARE REFUND
    RESIDUAL VIA VOUCHER.
    ENDORSEMENT BOX - HIGHER NON-REF AMT.
    NOTE -
    AFTER EACH TICKETED DEPARTURE TIME
    1.NO CHANGES PERMITTED IF PASSENGER HAS NOT
    CANCELLED THEIR TICKETED FLIGHT RESERVATIONS.
    2.TICKET HAS NO VALUE IF PASSENGER HAS NOT
    CANCELLED THEIR TICKETED FLIGHT RESERVATIONS.
    3. NO STANDBY PERMITTED IF PASSENGER HAS NOT
    CANCELLED THEIR TICKETED FLIGHT RESERVATIONS.
    PAGE 12/12
    >

    Leg Num: 2
    Pax Code: ADT
    Fare Note: FQN1-2//PE

    1 - PSGR P1-2 ADT RULES DISPLAY
    FARE COMPONENT 2 ADT NYCMAN UA KKXAXZ1
    FCL: KKXAXZ1 TRF: 472 RULE: WPGB BK: K
    SELLING UPDATER: OP 3GBLON981
    PTC: ADT-ADULT FTC: XPN-INSTANT PURCHASE NONREF
    PE.PENALTIES
    FROM/TO THE UNITED STATES

    CANCELLATIONS

    ANY TIME
    TICKET IS NON-REFUNDABLE.
    NOTE -
    --
    A. UA CUSTOMER COMMITMENT
    --
    CUSTOMERS WHO PURCHASE A TICKET FOR TRAVEL
    ON UNITED VIA UA CHANNELS MAY CANCEL THEIR
    RESERVATIONS/REFUND TICKET WITHOUT PENALTY

    > WITHIN 24HRS OF PURCHASE.
    --
    B. EXCHANGE - CHANGE TO 1ST TICKETED FLIGHT /
    WHOLLY UNUSED TICKET
    --
    FULL VALUE OF A WHOLLY UNUSED TICKET MAY BE
    APPLIED TOWARDS PURCHASE OF A NEW TICKET PRICED
    AT -CURRENT- EQUAL OR HIGHER FARE LEVELS UPON
    PAYMENT OF CHANGE FEE CONTAINED WITHIN THIS
    RULE AND ANY DIFFERENCE IN FARE.
    --PROVIDED--
    --ORIGINAL RESERVATIONS ARE CANCELED PRIOR TO
    ORIGINALLY SCHEDULE FLIGHT --- AND ---
    RESERVATIONS FOR NEW ITINERARY ARE MADE AND
    TICKETS REISSUED NO LATER THAN 1 YEAR FROM
    DATE OF ISSUE ON ORIGINAL PURCHASED TICKET.
    --
    THE NON-REFUNDABLE CANCELLATION AMOUNT OF THE
    TICKET BEING EXCHANGED REMAINS NON-REFUNDABLE
    AND CARRIED FORWARD IN THE ENDORSEMENT BOX OF
    THE NEW TICKET.

    > --
    C. LOWER FARE INTRODUCED OR AVAILABLE IN MARKET
    --
    WHEN A LOWER FARE IS INTRODUCED INTO THE MARKET
    OR A CURRENT FARE IS REDUCED / OR BECOMES
    AVAILABLE / THE TICKETED PASSENGER MAY
    QUALIFY FOR THE ABOVE. ALL PROVISIONS OF THE
    LOWER AIR FARE MUST BE MET BEFORE DEPARTURE.
    NO CHANGE TO ORIGIN/DESTINATION/DATES/FLIGHTS.
    ONLY BOOKING CODE CHANGE IS PERMITTED.
    --
    A SERVICE FEE EQUAL TO THE CHANGE FEE
    WILL BE ASSESSED. -- RESIDUAL VALUE /IF ANY /
    WILL BE RETURNED TO THE ORIGINAL FORM OF
    PAYMENT.
    --
    D. EMERGENCY PROVISION
    --
    TICKET MAY BE USED TOWARD PURCHASE OF
    ANOTHER TICKET DUE TO AN EMERGENCY OF
    PASSENGER / IMMEDIATE FAMILY MEMBER OR

    > TRAVELING COMPANION.
    DOCUMENTATION REQUIRED.
    THE OPTIONAL PAYMENT CHARGE WILL NOT BE REFUNDED.

    CHANGES

    ANY TIME
    CHANGES NOT PERMITTED.
    NOTE -
    -- CHANGES NOT PERMITTED TO TICKETED FARE.
    --
    FOLLOW PARAGRAPH A. WHEN A CHANGE IS REQUESTED
    --
    A. CHANGES MADE TO OTHER THAN THE FIRST TICKETED
    FLIGHT
    --
    CHANGE MADE TO OTHER THAN THE FIRST TICKETED
    FLIGHT RESULT IN THE NEW ITINERARY NO LONGER
    QUALIFYING FOR THE ORIGINAL TICKETED FARE -
    THE FULL VALUE MAY BE APPLIED TOWARD A

    > HIGHER QUALIFYING FARE - USING FARES
    IN EFFECT OF THE ORIGINAL TICKET DATE.
    --
    FARE IS RECALCULATED FROM POINT OF ORIGIN /
    ANY DIFFERENCE IN FARE/TAXES/FEES/SURCHARAGES
    ARE APPLICABLE AT TIME OF CHANGE / REISSUE.
    --
    B. EMERGENCY PROVISION
    --
    TICKET MAY BE USED TOWARD PURCHASE OF
    ANOTHER TICKET IF DUE TO AN EMERGENCY OF
    PASSENGER / IMMEDIATE FAMILY MEMBER OR
    TRAVELING COMPANION.
    DOCUMENTATION IS REQUIRED.

    >

    Leg Num: 3
    Pax Code: ADT
    Fare Note: FQN1-3//PE

    1 - PSGR P1-2 ADT
    >FQN 1-1 ADT MANNYC CO SKWAXNC1
    >FQN 1-2 ADT NYCMAN UA KKXAXZ1

    >

    Leg Num: 3
    Pax Code: ADT
    Fare Note: FQN1-4//PE

    1 - PSGR P1-2 ADT
    >FQN 1-1 ADT MANNYC CO SKWAXNC1
    >FQN 1-2 ADT NYCMAN UA KKXAXZ1

    >
  • Caz3121
    Caz3121 Posts: 15,796 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Similar to the above this is a mix of fare rules
    outbound flight - changes permitted for £120
    return flight - no changes

    not sure, since journey has already commenced, if it is too late to see if you can upgrade the ticket to a changeable one, however the difference in cost plus the change fee may make it no cheaper than buying a new oneway ticket

    would her reason to return early be covered by her travel insurance?
  • she has not yet commenced her flight. she is happy to travel on the first leg but will have to return earlier.
    so maybe she can delay first leg of flight by 2 weeks and fly back as she has booked is this possibel
This discussion has been closed.
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