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Confusing Fare rules from Opodo
Comments
-
My daughter booked this and needed to change it due to family reasons has she too fallen fowl of the rules.
She thought by paying for the extra service she could change or cancel her flights Any help would be appriciated
Fare rules
Leg Num: 1
Pax Code: ADT
Fare Note: FQN1-1//PE
1 - PSGR P1-2 ADT RULES DISPLAY
FARE COMPONENT 1 ADT MANNYC CO SKWAXNC1
FCL: SKWAXNC1 TRF: 726 RULE: W9GB BK: S
SELLING UPDATER: OP 3GBLON981
PTC: ADT-ADULT FTC: XEV-EXCURSION FARE 5TH LEVEL
PE.PENALTIES
FOR SKWAXNC1 TYPE FARES
CANCELLATIONS
ANY TIME
TICKET IS NON-REFUNDABLE.
NOTE -
IF ANY PART OF THE TICKET IS UNUSED IT HAS NO
VALUE AFTER TICKETED DEPARTURE DATE.
THE OPTIONAL PAYMENT CHARGE WILL NOT BE REFUNDED.
CHANGES
PAGE 1/12
>
CHARGE GBP 120.00 FOR REISSUE.
NOTE -
ITINERARIES MAY BE REBOOKED UP TO ONE YEAR FROM
ORIGINAL TICKET ISSUE DATE PROVIDED THE PASSENGER
CANCELS THE TICKETED FLIGHT RESERVATION PRIOR TO
TICKETED DEPARTURE TIME. IF THE TICKETED FLIGHT
RESERVATION IS NOT CANCELLED PRIOR TO TICKETED
DEPARTURE TIME REBOOKING IS NOT PERMITTED AND THE
TICKET HAS NO VALUE.
TICKETS MUST BE REISSUED AT THE TIME A CHANGE IS
MADE.
CHILD/INFANT DISCOUNTS APPLY.
SECTION 1 - WHOLLY UNUSED TICKETS -
BEFORE DEPARTURE OF THE OUTBOUND
IN THE EVENT OF CHANGES TO TICKETED
FLIGHTS BEFORE DEPARTURE OF JOURNEY AND
WITHIN TKT VALIDITY CHARGE GBP 120.00 OR
HIGHEST FEE OF ANY CHANGED FARE
COMPONENT WITHIN JOURNEY.
PAGE 2/12
> A. REPRICE USING CURRENT FARES PROVIDED THAT
ALL OF THE FOLLOWING CONDITIONS ARE MET-
1. WHEN NO INTL COUPONS REMAIN - ALL
NEW TRVL MUST BE DOMESTIC
2. CO FARES ARE USED
3. VALIDATE ADVANCE RES REQUIREMENTS
WHEN BOOKING DATE KNOWN
4. ADV RES IS MEASURED FROM REISSUE
DATE TO DEPARTURE OF JOURNEY
OR-
B. REPRICE USING CURRENT FARES - ONLY BOOKING
CODE CHANGES PERMITTED PROVIDED ALL OF THE
CONDITIONS ARE MET-
1. NO CHANGE IN FARE BREAKS
2. WHEN NO INTL COUPONS REMAIN - ALL
NEW TRVL MUST BE DOMESTIC
3. CO FARES ARE USED
4. VALIDATE ADVANCE RESERVATIONS
REQUIREMENTS WHEN BOOKING DATE KNOWN
5. ADV RES IS MEASURED FROM REISSUE
DATE TO DEPARTURE OF THE JOURNEY
PAGE 3/12
> WHEN CHANGE RESULTS IN LOWER FARE REFUND
RESIDUAL VIA VOUCHER AND COLLECT PENALTY
ENDORSEMENT BOX- HIGHER NON-REF AMOUNT.
OR-
C. ON CHANGES MADE TO THE INBOUND PORTION OF
OF THE ITINERARY ONLY - REPRICE USING
FARES IN EFFECT WHEN THE TICKET WAS
ISSUED PROVIDING ALL OF THE FOLLOWING
CONDITIONS ARE MET -
1. WHEN NO INTL COUPONS REMAIN - ALL
NEW TRAVEL MUST BE DOMESTIC
2. CO FARES ARE USED
3. ALL RULE AND BOOKING CODE PROVISIONS
ARE MET.
4. VALIDATE ADVANCE RESERVATIONS
REQUIREMENTS WHEN BOOKING DATE KNOWN
5. ADV RES IS MEASURED FROM ORIGINAL
TKT DATE TO DEPARTURE OF THE JOURNEY
WHEN CHANGE RESULTS IN LOWER FARE REFUND
RESIDUAL VIA VOUCHER AND COLLECT PENALTY
ENDORSEMENT BOX- HIGHER NON-REF AMOUNT.
PAGE 4/12
> OR -
SUBSECTION 1A. - WHOLLY UNUSED TICKETS -
BEFORE DEPARTURE OF THE OUTBOUND
IN CASES OF DEATH
BEFORE DEPARTURE OF JOURNEY AND WITHIN
TKT VALIDITY IN THE CASE OF DEATH
OF PASSENGER OR FAMILY MEMBER -
NO CHARGE OR HIGHEST FEE OF ANY CHANGED
FARE COMPONENT WITHIN JOURNEY AND
A. REPRICE USING CURRENT FARES PROVIDED
ALL OF THE FOLLOWING CONDITIONS
ARE MET-
1. WHEN NO INTL COUPONS REMAIN - ALL
NEW TRVL MUST BE DOMESTIC
2. CO FARES ARE USED
3. VALIDATE ADVANCE RES REQUIREMENTS
WHEN BOOKING DATE KNOWN
4. ADV RES IS MEASURED FROM THE REISSUE
DATE TO DEPARTURE OF JOURNEY
OR -
B. REPRICE USING CURRENT FARES -
PAGE 5/12
> ONLY BOOKING CODE CHANGES PERMITTED
PROVIDED ALL OF THE FOLLOWING CONDITIONS
ARE MET -
1. NO CHANGE IN FARE BREAKS
2. WHEN NO INTL COUPONS REMAIN ALL NEW
TRVL MUST BE DOMESTIC
3. CO FARES ARE USED
4. VALIDATE ADVANCE RES REQUIREMENTS
WHEN BOOKING DATE IS KNOWN
5. ADV RES IS MEASURED FROM REISSUE
DATE TO DEPARTURE OF JOURNEY
OR-
C. ON CHANGES MADE TO THE INBOUND PORTION OF
OF THE ITINERARY ONLY - REPRICE USING
FARES IN EFFECT WHEN THE TICKET WAS
ISSUED PROVIDING ALL OF THE FOLLOWING
CONDITIONS ARE MET -
1. WHEN NO INTL COUPONS REMAIN - ALL
NEW TRAVEL MUST BE DOMESTIC
2. CO FARES ARE USED
3. ALL RULE AN BOOKING CODE PROVISIONS
PAGE 6/12
> ARE MET.
4. VALIDATE ADVANCE RESERVATIONS
REQUIREMENTS WHEN BOOKING DATE KNOWN
5. ADV RES IS MEASURED FROM ORIGINAL
TKT DATE TO DEPARTURE OF THE JOURNEY
OR -
D. CHANGES NOT PERMITTED/REFUND TKT-ANY
REMAINING AMOUNT WILL APPLY TO THE NEW TICKET
WHEN CHANGE RESULTS IN LOWER FARE REFUND RESIDUAL
VIA VOUCHER. ENDORSEMENT BOX - HIGHER NON-REF AMT
OR -
SECTION 2. - PARTIALLY USED TICKETS -
AFTER DEPARTURE OF JOURNEY AND WITHIN TICKET
VALIDITY CHARGE GBP 120.00 OR HIGHEST FEE OF
ANY CHANGED FARE COMPONENT WITHIN JOURNEY.
AND REPRICE
A. USING FARES IN EFFECT WHEN THE TICKET
WAS ISSUED PROVIDING ALL OF THE
FOLLOWING CONDITIONS ARE MET -
1. WHEN NO INTL COUPONS REMAIN - ALL
NEW TRVL MUST BE DOMESTIC.
PAGE 7/12
> 2. FULLY FLOWN FARE NOT REPRICE TO
FURTHUR POINT.
3. CO FARES ARE USED
4. NEW TKT HAS EQUAL OR HIGHER VALUE
THAN PREVIOUS TKT.
5. ALL RULE AND BOOKING CODE PROVISIONS
ARE MET.
6. VALIDATE ADVANCE RES REQUIREMENTS
WHEN BOOKING DATE KNOWN.
7. ADV RES IS MEASURED FROM THE
ORIGINAL TKT DATE TO THE DEPARTURE
OF THE JOURNEY.
OR REPRICE
B. CHANGED FARE COMPONENTS USING FARES IN
EFFECT WHEN THE TICKET WAS ISSUED.
B1. UNCHANGED FARE COMPONENTS USING
CURRENTLY TICKETED FARES.
PROVIDED ALL OF THE FOLLOWING CONDITIONS
ARE MET -
1. NO CHANGE TO FARE BREAKS OF UNCHANGED
FARE COMPONENTS
PAGE 8/12
> 2. WHEN NO INTL COUPONS REMAIN - ALL
NEW TRVL MUST BE DOEMSTIC
3. FULLY FLOWN FARE NOT REPRICED
TO FURTHER POINT
4. CO FARES ARE USED
5. ALL RULE AND BOOKING CODE
PROVISIONS ARE MET
6. VALIDATE ADVANCE RES REQUIREMENTS
WHEN BOOKING DATE IS KNOWN
7. ADV RES IS MEASURED FROM ORIGINAL TKT
DATE TO DEPARTURE OF THE JOURNEY
WHEN CHANGE RESULTS IN LOWER FARE REFUND RESIDUAL
VIA VOUCHER AND COLLECT PENALTY
ENDORSEMENT BOX- HIGHER NON-REF AMOUNT.
OR -
SUBSECTION 2A. - PARTIALLY USED TICKETS -
AFTER DEPARTURE OF THE OUTBOUND IN THE CASE
OF DEATH -
AFTER DEPARTURE OF JOURNEY AND WITHIN TICKET
VALIDITY IN THE CASE OF DEATH OF
PASSENGER OR FAMILY MEMBER NO CHARGE OR
PAGE 9/12
> HIGHEST FEE OF ANY CHANGED FARE COMPONENT WITHIN
JOURNEY AND
A. CHANGES NOT PERMITTED/REFUND TKT-ANY
REMAINING AMT WILL APPLY TO NEW TKT
OR -
REPRICE
B. USING FARES IN EFFECT WHEN THE TICKET
WAS ISSUED PROVIDING ALL OF THE
FOLLOWING CONDITIONS ARE MET -
1. WHEN NO INTL COUPONS REMAIN - ALL
NEW TRVL MUST BE DOMESTIC.
2. FULLY FLOWN FARE NOT REPRICE TO
FURTHUR POINT.
3. CO FARES ARE USED
4. NEW TKT HAS EQUAL OR HIGHER VALUE
THAN PREVIOUS TKT.
5. ALL RULE AND BOOKING CODE PROVISIONS
ARE MET.
6. VALIDATE ADVANCE RES REQUIREMENTS
WHEN BOOKING DATE KNOWN.
7. ADV RES IS MEASURED FROM THE
PAGE 10/12
> ORIGINAL TKT DATE TO THE DEPARTURE
OF THE JOURNEY.
OR -
REPRICE
C. CHANGED FARE COMPONENTS USING FARES
IN EFFECT WHEN THE TKT WAS ISSUED.
C1. UNCHANGED FARE COMPONENTS USING
CURRENTLY TICKETED FARES.
PROVIDED ALL OF THE FOLLOWING CONDITIONS
ARE MET -
1. NO CHANGE TO FARE BREAKS OF
UNCHANGED FARE COMPONENTS
2. WHEN NO INTL COUPONS REMAIN - ALL
NEW TRVL MUST BE DOMESTIC
3. FULLY FLOWN FARE NOT REPRICED
TO FURTHER POINT
4. CO FARES ARE USED
5. ALL RULE AND BOOKING CODE PROVISIONS
ARE MET
6. VALIDATE ADVANCE RES REQUIREMENTS
WHEN BOOKING DATE IS KNOWN
PAGE 11/12
> 7. ADV RES IS MEASURED FROM ORIGINAL
TKT DATE TO DEPARTURE OF THE JOURNEY
WHEN CHANGE RESULTS IN A LOWER FARE REFUND
RESIDUAL VIA VOUCHER.
ENDORSEMENT BOX - HIGHER NON-REF AMT.
NOTE -
AFTER EACH TICKETED DEPARTURE TIME
1.NO CHANGES PERMITTED IF PASSENGER HAS NOT
CANCELLED THEIR TICKETED FLIGHT RESERVATIONS.
2.TICKET HAS NO VALUE IF PASSENGER HAS NOT
CANCELLED THEIR TICKETED FLIGHT RESERVATIONS.
3. NO STANDBY PERMITTED IF PASSENGER HAS NOT
CANCELLED THEIR TICKETED FLIGHT RESERVATIONS.
PAGE 12/12
>
Leg Num: 2
Pax Code: ADT
Fare Note: FQN1-2//PE
1 - PSGR P1-2 ADT RULES DISPLAY
FARE COMPONENT 2 ADT NYCMAN UA KKXAXZ1
FCL: KKXAXZ1 TRF: 472 RULE: WPGB BK: K
SELLING UPDATER: OP 3GBLON981
PTC: ADT-ADULT FTC: XPN-INSTANT PURCHASE NONREF
PE.PENALTIES
FROM/TO THE UNITED STATES
CANCELLATIONS
ANY TIME
TICKET IS NON-REFUNDABLE.
NOTE -
--
A. UA CUSTOMER COMMITMENT
--
CUSTOMERS WHO PURCHASE A TICKET FOR TRAVEL
ON UNITED VIA UA CHANNELS MAY CANCEL THEIR
RESERVATIONS/REFUND TICKET WITHOUT PENALTY
> WITHIN 24HRS OF PURCHASE.
--
B. EXCHANGE - CHANGE TO 1ST TICKETED FLIGHT /
WHOLLY UNUSED TICKET
--
FULL VALUE OF A WHOLLY UNUSED TICKET MAY BE
APPLIED TOWARDS PURCHASE OF A NEW TICKET PRICED
AT -CURRENT- EQUAL OR HIGHER FARE LEVELS UPON
PAYMENT OF CHANGE FEE CONTAINED WITHIN THIS
RULE AND ANY DIFFERENCE IN FARE.
--PROVIDED--
--ORIGINAL RESERVATIONS ARE CANCELED PRIOR TO
ORIGINALLY SCHEDULE FLIGHT --- AND ---
RESERVATIONS FOR NEW ITINERARY ARE MADE AND
TICKETS REISSUED NO LATER THAN 1 YEAR FROM
DATE OF ISSUE ON ORIGINAL PURCHASED TICKET.
--
THE NON-REFUNDABLE CANCELLATION AMOUNT OF THE
TICKET BEING EXCHANGED REMAINS NON-REFUNDABLE
AND CARRIED FORWARD IN THE ENDORSEMENT BOX OF
THE NEW TICKET.
> --
C. LOWER FARE INTRODUCED OR AVAILABLE IN MARKET
--
WHEN A LOWER FARE IS INTRODUCED INTO THE MARKET
OR A CURRENT FARE IS REDUCED / OR BECOMES
AVAILABLE / THE TICKETED PASSENGER MAY
QUALIFY FOR THE ABOVE. ALL PROVISIONS OF THE
LOWER AIR FARE MUST BE MET BEFORE DEPARTURE.
NO CHANGE TO ORIGIN/DESTINATION/DATES/FLIGHTS.
ONLY BOOKING CODE CHANGE IS PERMITTED.
--
A SERVICE FEE EQUAL TO THE CHANGE FEE
WILL BE ASSESSED. -- RESIDUAL VALUE /IF ANY /
WILL BE RETURNED TO THE ORIGINAL FORM OF
PAYMENT.
--
D. EMERGENCY PROVISION
--
TICKET MAY BE USED TOWARD PURCHASE OF
ANOTHER TICKET DUE TO AN EMERGENCY OF
PASSENGER / IMMEDIATE FAMILY MEMBER OR
> TRAVELING COMPANION.
DOCUMENTATION REQUIRED.
THE OPTIONAL PAYMENT CHARGE WILL NOT BE REFUNDED.
CHANGES
ANY TIME
CHANGES NOT PERMITTED.
NOTE -
-- CHANGES NOT PERMITTED TO TICKETED FARE.
--
FOLLOW PARAGRAPH A. WHEN A CHANGE IS REQUESTED
--
A. CHANGES MADE TO OTHER THAN THE FIRST TICKETED
FLIGHT
--
CHANGE MADE TO OTHER THAN THE FIRST TICKETED
FLIGHT RESULT IN THE NEW ITINERARY NO LONGER
QUALIFYING FOR THE ORIGINAL TICKETED FARE -
THE FULL VALUE MAY BE APPLIED TOWARD A
> HIGHER QUALIFYING FARE - USING FARES
IN EFFECT OF THE ORIGINAL TICKET DATE.
--
FARE IS RECALCULATED FROM POINT OF ORIGIN /
ANY DIFFERENCE IN FARE/TAXES/FEES/SURCHARAGES
ARE APPLICABLE AT TIME OF CHANGE / REISSUE.
--
B. EMERGENCY PROVISION
--
TICKET MAY BE USED TOWARD PURCHASE OF
ANOTHER TICKET IF DUE TO AN EMERGENCY OF
PASSENGER / IMMEDIATE FAMILY MEMBER OR
TRAVELING COMPANION.
DOCUMENTATION IS REQUIRED.
>
Leg Num: 3
Pax Code: ADT
Fare Note: FQN1-3//PE
1 - PSGR P1-2 ADT
>FQN 1-1 ADT MANNYC CO SKWAXNC1
>FQN 1-2 ADT NYCMAN UA KKXAXZ1
>
Leg Num: 3
Pax Code: ADT
Fare Note: FQN1-4//PE
1 - PSGR P1-2 ADT
>FQN 1-1 ADT MANNYC CO SKWAXNC1
>FQN 1-2 ADT NYCMAN UA KKXAXZ1
>
0 -
Similar to the above this is a mix of fare rules
outbound flight - changes permitted for £120
return flight - no changes
not sure, since journey has already commenced, if it is too late to see if you can upgrade the ticket to a changeable one, however the difference in cost plus the change fee may make it no cheaper than buying a new oneway ticket
would her reason to return early be covered by her travel insurance?0 -
she has not yet commenced her flight. she is happy to travel on the first leg but will have to return earlier.
so maybe she can delay first leg of flight by 2 weeks and fly back as she has booked is this possibel0
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