Slow puncture caused by the garage

electrodent

Hello guys, looking for some advice.

Following an MOT I bought three new tyres from a garage (not the place that did the MOT). In buying the tyres they took the remaining old tyre from rear driver's side and placed it at the front driver's side. That tyre now has a slow puncture - the car was left ideal after the changes.

Obviously I'm not happy because up until that point when the tyre was on the back of the car it did at least 20,000 miles without any problems. So for me it's clear that the cause of the puncture is the garage moving the tyre. I have spoken to them on the telephone and they are arguing that it could have been caused anywhere and that if they have to repair it they will charge for it.

I'm going to take the car in on Friday, any advice in terms of rights or the mechanics?

Thanks!

Quentin

You are wasting your time, and have no "rights".

djheath

You could have got the puncture as you drove down to the garage.

Unless you have actual 100% proof, that the garage punctured the tyre, you are fighting a losing battle.

Punctures happen.

Meepster

Advice: Don't bother...

blued

3 replies all with bad advice!

If the garage caused the slow puncture it is most likely losing air from between the rim of the wheel and the tyre. Removing the tyre and refitting after cleaning the rim will most likely fix this. If the garage look at the tyre and find a nail in it then you'll have to pay them for the repair because they certainly wouldn't have purposely punctured your tyre with a nail.

Also you should really replace tyres on each axle at the same time.

Meepster

blued wrote: »

If the garage caused the slow puncture it is most likely losing air from between the rim of the wheel and the tyre.

So how exactly can you PROVE this was done by the garage? The short answer is you can't...

Quentin

blued wrote: »

If the garage caused the slow puncture it is most likely losing air from between the rim of the wheel and the tyre. Removing the tyre and refitting after cleaning the rim will most likely fix this.

The advice has been given based on the OP. (Who said the garage had caused a slow puncture)

You are now moving the goalposts to say the tyre has gone down due to faulty fitting!

Wee_Willy_Harris

Um... Just a thought, but the garage moved the tyre to the front from the rear. Any reason why they wouldn't move the wheel with it? In fact, any reason why they would? We are assuming the tyre was fitted to a different wheel, but that may not be the case.

blued

mwilletts wrote: »

So how exactly can you PROVE this was done by the garage? The short answer is you can't...

I've had this happen on more than one occasion after having tyres fitted. Old wheels can become hard to seal sometimes. Never had a problem (or incurred any cost) having them refitted. He shouldn't need to prove anything other than the tyre was removed and refitted by said garage.

blued

Wee_Willy_Harris wrote: »

Um... Just a thought, but the garage moved the tyre to the front from the rear. Any reason why they wouldn't move the wheel with it? In fact, any reason why they would? We are assuming the tyre was fitted to a different wheel, but that may not be the case.

Well the OP states the tyre was moved so I assumed removing from one wheel and fitting to another.

blued

Quentin wrote: »

The advice has been given based on the OP. (Who said the garage had caused a slow puncture)

You are now moving the goalposts to say the tyre has gone down due to faulty fitting!

Explain how the goalposts have been moved? Assuming fitting was done, who did it if it wasn't the garage?!