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is 3 network in breach

Hi,
I got a 24 month contract with 3 network over a month ago. The package is for 900 uk mins,unlimited internet,unlimited blackberry. How ever I went on a 3day trip to belfast and when I returned I realised I was charged for roaming.I called them and they agreed to cancel the roaming charges but stated I would be charged for any other roaming charges in north ireland.I told them that the last time I checked northern ireland is in the uk. I told dem dt I signed a contract which stipulates I am entitled to these calls any where in the uk. I told dem dy were in breach as they were not living up to their tearms of the contract to provide me with the uk minutes. I have family in belfast and I go there quite a lot. I said ds and dey said dy will offer me 1 month free rental and later they said dy will credit my acct with extra 19 pounds which will be abt 50pounds credit. I go to belfast at least once a month and I have got 23 months left on d contract. Then they said they could cancel the contract. I already lost a great deal with tmobile when theyy offered me a cheaper deal with the exact services to renew, I decided to go for the 3 network offer because it took tmobile a long time to give me a good offer, so I took out the 3 contract. I could have cancelled as tmboile offered a day after I took 3,but I decided to stick with 3.
I'm really confused and I do not know wat to do. I obviously have lost the chance for the deal with tmboile and 3 is trying to wriggle out of this. What are my rights? Help please. I also had to take out a 1 year insurance contract plan for the phone
T h e F u t u r e I s N o w !
«1

Comments

  • rsykes2000
    rsykes2000 Posts: 2,494 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just a minor point, your post would be a bit easier to read if you didn't use 'words' like dis, dem, dt, d and dey. Have you got something against words beginning with 'd' ? :)

    Did you check that you weren't connected to a South network when you were in NI ? I know signal strength can change and especially if you're near the border then you could inadvertently roam onto an network from the South.

    edit - you really didn't need to post this in 3 places - it's better to have it in one correct place so that people can keep track of the replies and not duplicate effort.
  • winnie81
    winnie81 Posts: 887 Forumite
    Agreed I gave up at 'dem' :T
    Wife to a great husband and mum to 4 fantastic kids 9,8,4,3 they drive me mad but I would do anything and give everything for my family :grinheart
  • thezib
    thezib Posts: 383 Forumite
    thanks for your interest but there is no need to be rude.
    im using my fone and there is no reason i cant use use abbreviations when im trying to be save time. and i wasnt too sure of where to post it,
    im asking for advice about the contract,not about my spellings.
    thanks
    T h e F u t u r e I s N o w !
  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    winnie81 wrote: »
    Agreed I gave up at 'dem' :T
    And it is a cross post.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Sandoval
    Sandoval Posts: 903 Forumite
    rsykes2000 wrote: »
    just a minor point, your post would be a bit easier to read if you didn't use 'words' like dis, dem, dt, d and dey. Have you got something against words beginning with 'd' ? :)
    Quality! :D:D
  • Sandoval
    Sandoval Posts: 903 Forumite
    thezib wrote: »
    Help please.

    Learn to spell.

    Den maybe der guys at dat network will be able to help you out.
  • thezib
    thezib Posts: 383 Forumite
    Sandoval wrote: »
    Learn to spell.

    Den maybe der guys at dat network will be able to help you out.
    [/QUOTE

    And you need to get a life.
    T h e F u t u r e I s N o w !
  • Sandoval
    Sandoval Posts: 903 Forumite
    thezib wrote: »
    Sandoval wrote: »
    Learn to spell.

    Den maybe der guys at dat network will be able to help you out.
    [/QUOTE

    And you need to get a life.
    And you need to get a dictionary.
  • jrrowleyws
    jrrowleyws Posts: 652 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    safe innit ladz brap
  • thezib
    thezib Posts: 383 Forumite
    edited 14 June 2010 at 4:43PM
    sorry kidz, i beat d skool bully up agez ago
    so i aint gat d time for ds playground antiks
    adios :D
    T h e F u t u r e I s N o w !
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