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O2 £50 Credit

bigtel_2
bigtel_2 Posts: 261 Forumite
edited 10 June 2010 at 6:52PM in Mobiles
I just got £50 credit put onto my o2 phone bill for signing up to o2 Home Broadband.

Checked my account and I received £42.55.

The text I got says 'We're giving you £50 incl. VAT off your next mobile bill to say thanks for joining o2 Home Broadband'.

Does that mean it's £50 minus the VAT?

I didn't see this when I signed up for it!

EDIT:

T&C's...

O2 Mobile Account Credit with O2 Home Broadband Terms and Conditions

  1. Promotion Period - This promotion is available between 1st March 2010 and 31st March 2010.
  2. Promotion - If you sign up for O2 Home Broadband Standard, Premium or Pro packages during the Promotional Period and you meet the Eligibility Criteria below then you will be entitled to a crediton your O2 mobile phone account or a credit Top Up (as appropriate) (the "Credit") for the values set out in these terms.
  3. Eligibility Criteria - You will only be eligible if you meet the following criteria:
    • You order O2 Home Broadband Standard, Premium or Pro packages via the O2 shop online at o2.co.uk, our telesales team, in an O2 store, or from Carphone Warehouse, Phones 4 U or Tesco;
    • You complete the Happiness Guarantee or any other returns period ("Cancellation Period") without cancelling your O2 Home Broadband service;
    • You have notified us of one of the following active O2 mobile accounts: Pay Monthly, Pay & Go, simplicity, O2 Business mobile or O2 Mobile Broadband Pay Monthly before the end of your Cancellation Period - this Promotion is not available for O2 Mobile Broadband Pay & Go or O2 Mobile Broadband for Business accounts.
  4. Credit - If you are eligible and take the O2 Home Broadband Standard, Premium or Pro package you will be given a Credit of £50 within 30 days of completing your Cancellation Period.
  5. For Pay Monthly and O2 Mobile Broadband Pay Monthly customers the Credit will be added to your account and will automatically be used towards any costs for calls or texts or subscription services on your account. For Pay & Go customers the Credit will be applied as a single £50 Top-Up within 30 days of the end of your Cancellation Period. This Top Up can be used towards calls and texts and will count towards any free allowance on your Pay & Go tariff in the month that it is credited. For customers opted into the Pay & Go Rewards programme or the Direct for Life tariff, the Credit will count as if it were a normal Top-Up.
  6. O2 Home Broadband service terms and conditions will apply to your O2 Home Broadband services, see o2.co.uk/termsconditions for details.
  7. Only one Credit per purchase. There will be no cash alternative and the Credit cannot be redeemed for cash. No change will be given.
  8. If you cancel the O2 Home Broadband service within the Cancellation Period or no longer have an O2 mobile at the time when the credit is due then you will not be eligible for this Promotion.
  9. Queries - if you have't received your Credit within 30 days after the Cancellation Period then let us know by clicking here and filling out the form. We'll get back to you.
  10. Your data will be collected, stored and processed for the purposes of administering and assessing this promotion and will not be passed on to any third parties without consent, except as is necessary to administer this promotion or unless you opt-in to hearing about offers from O2. Your data will be used in accordance with O2's Privacy Policy.
  11. O2 reserves the right to amend or withdraw this Promotion in whole or in part without prior notice or compensation at any time.
  12. If you're in arrears on your O2 Home Broadband or the relevant O2 mobile account at the time the Credit is due, you won't get it.
  13. By participating in this Promotion you agree to be bound by these terms and conditions and for the purposes of these Terms and Conditions, "you" means you, the customer, who applies to participate in this Promotion.
  14. In the event of any dispute O2's decision will be final and no correspondence will be entered into.
  15. This promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  16. Promoter: Telefonica O2 UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX ("O2")

Comments

  • parallax_20
    parallax_20 Posts: 546 Forumite
    If you have a "VAT" line at the end of your bill then any charges before it will be excluding VAT. It should equate to the same thing at the end of the day, whether they show the price inclusive of VAT or not.
  • bigtel_2
    bigtel_2 Posts: 261 Forumite
    Ok thanks. So should I have the £50 or £50 minus VAT :question:
  • parallax_20
    parallax_20 Posts: 546 Forumite
    On my O2 bill viewed online it shows VAT total at the end of the bill. So I would assume it to be the same on yours. Therefore it should show £50 minus VAT.
This discussion has been closed.
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