feel cheated

zee_2

feel very annoyed at big business that takes caring pet owners health concerns as fools ,sent folling email to sales at ancol .co.uk
.......
I am disabled and semi-housebound so not out very often and have to watch funds.
I bought a ergo range nailclippers for my puppy, I could not really afford them but prominet on front was yellow sticker clearly saying ,
BUY ERGO GROOMING PRODUCTS AND GET £5 OFF...ANY ERGO PRODUCT DISPLAYING THE MONEY OFF VOUCHER
on arriving home and breaking seal on sticker , there was advert for mobile dog grooming , which is different from offer displayed .
although not a lot of money I feel very cheated about it.
will you honour offer you display on product.
......how would you feel?

mrcol1000

zee wrote: »

feel very annoyed at big business that takes caring pet owners health concerns as fools ,sent folling email to sales at ancol .co.uk
.......
I am disabled and semi-housebound so not out very often and have to watch funds.
I bought a ergo range nailclippers for my puppy, I could not really afford them but prominet on front was yellow sticker clearly saying ,
BUY ERGO GROOMING PRODUCTS AND GET £5 OFF...ANY ERGO PRODUCT DISPLAYING THE MONEY OFF VOUCHER
on arriving home and breaking seal on sticker , there was advert for mobile dog grooming , which is different from offer displayed .
although not a lot of money I feel very cheated about it.
will you honour offer you display on product.
......how would you feel?

Have you tried writing to the company with photos or scans of the packaging to say you feel cheated? They might offer you a voucher to say sorry. Just remember to say how much you like their products but feel cheated and will tell everyone that. If they care about their image they should do something for you. Normally you get a better response to snail mail letters than e-mailing like you have.

KeithP

OP, your problem is clearly answered on your other thread.