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lost internet explorer

soolin
Posts: 74,313 Ambassador


in Techie Stuff
I'm not techie but will explain this as best I can. My son has been using a Dell laptop and had a pop up about protecting your pC which he showed me, I assumed it was one of those virus scams where they get you to download something, and you get infected but the pop up wouldn't go away and we had to restart the machine.
To make sure we ran a McAfee virus scan and that was clear. Since all that we have completely lost Internet explorer, if you click on any IE link the screen just flashes as though it is trying to load, but nothing happens. Even trying to open an existing web page from a link doesn't work.
I have rebooted and that's about as far as my knowledge goes, any suggestions?
Soo
To make sure we ran a McAfee virus scan and that was clear. Since all that we have completely lost Internet explorer, if you click on any IE link the screen just flashes as though it is trying to load, but nothing happens. Even trying to open an existing web page from a link doesn't work.
I have rebooted and that's about as far as my knowledge goes, any suggestions?
Soo
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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Comments
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try system restore and if that dont work download firefox0
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Ever get the feeling you are wasting your time? :rolleyes:0
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I think system restore as well
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx
you sure you did'nt sell I E on Ebay by mistake ...lol
worse case you have the restore partition on new Dell Laptops, just copy off any files you want , then back to the day it was deliverdEx forum ambassador
Long term forum member0 -
you could always try re-installing IE:A:dance:1+1+1=1:dance::A
"Marleyboy you are a legend!"
MarleyBoy "You are the Greatest"
Marleyboy You Are A Legend!
Marleyboy speaks sense
marleyboy (total legend)
Marleyboy - You are, indeed, a legend.0 -
how ?? integral part of windows in XPEx forum ambassador
Long term forum member0 -
congratulations. I've spent months trying to get rid of IE
(system restore would be the first port of call for this problem)0 -
Thanks.
I have ticked the 'system restore box' and clicked 'apply' but got no prompt to restart PC, but have turned it off anyway and am just about to go and restart it now.
SooI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
mmm, should get a prompt
it then restarts
try safe mode then restore
Safe mode is F8 on bootEx forum ambassador
Long term forum member0 -
OK rebooted and still no IE. I tried calling up Mcaffee again as it was the last thing I knew that worked and clicked to go to help and appeared to get online. It told me that it was unavailable but as it did that my PC started making funny noises and the mouse icon flickered. It is deificult to describe the noise, but rather like someone clicking a mouse several hundred times, or maybe having a disc stuck in a CD player (there is no disc in DVD).
Am going to try rebooting in safe mode now and see what happens.
SooI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
sounds like some sort of pop up repeating itself, could it be you have a conflict?:A:dance:1+1+1=1:dance::A
"Marleyboy you are a legend!"
MarleyBoy "You are the Greatest"
Marleyboy You Are A Legend!
Marleyboy speaks sense
marleyboy (total legend)
Marleyboy - You are, indeed, a legend.0
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