samsung genio touch help!!

neenaww

can anyone help me, on trying to access t'internet on my phone today (I have previously had no problems!) I was greeted with a "not enough memory, unable to launch application" message on said phone .. now I am guessing I need to clear the cache.. whatever that is . however!!!! I cannot get onto the internet to access the facility! I have tried all the other settings I can find and just cannot do it! Have cleared out loads of messages and pictures and files but still saying the same ... someone help please!! I need my fix in the quiet times at work!! thanks in advance! :D:D:D

neenaww

anyone any ideas please?!!?!?

MissKeith

You could try doing a factory reset, have you tried that?

parallax_20

Download the functional guide from here.

Heres a snippet regarding memory settings.

From the setting menu, you can access and alter the following settings to control
your phone’s memory use:
●● Clear phone memory: erase selected data from your phone’s memory
(WARNING: this will permanently erase all selected data from the phone’s memory)
●● Default memory: select the default memory location to use when transferring data,
capturing images and videos, or recording voice memos or the FM radio
●● Format memory card: format an inserted memory card
(WARNING: this will permanently erase all data on the memory card)
●● Memory status: view the used

I would backup any existing data you want from the phone to the PC before clearing the phone memory, and redirect the default memory location to the SD card.

Hope that helps.

Jessjxx

Or...


To clear the cache,

1. Tap Menu.
2. Tap Internet
3. Tap Settings
4. Tap Clear cache
5. Tap Yesto Clear cache

neenaww

Jessjxx wrote: »

Or...



To clear the cache,

1. Tap Menu.
2. Tap Internet
3. Tap Settings
4. Tap Clear cache
5. Tap Yesto Clear cache

I tried that, this is the part I am having the trouble with . as soon as I click on the internet option I get the not enough memory message and I cant launch even to open the settings!
Thanks tho!
x

neenaww

parallax_20 wrote: »

Download the functional guide from here.

Heres a snippet regarding memory settings.



I would backup any existing data you want from the phone to the PC before clearing the phone memory, and redirect the default memory location to the SD card.

Hope that helps.

Thanks, I had downloaded the guide yesterday while waiting for offers of advice! I have no option of a memory card for this phone (that I kow of!) .. sounds lke I am in for a big job eh! Cheers for helping x

neenaww

MissKeith wrote: »

You could try doing a factory reset, have you tried that?

Not yet but thank you, this is my last resort as I will lose everything I think .. grr! x

parallax_20

neenaww wrote: »

Thanks, I had downloaded the guide yesterday while waiting for offers of advice! I have no option of a memory card for this phone (that I kow of!) .. sounds lke I am in for a big job eh! Cheers for helping x

Your phone has a MicroSD slot under the back cover where the battery sits. The phone only comes with 40MB of internal memory which isn't much for this type of phone, i.e. music, pictures, fm radio, internet downloads, etc... are all cached to the internal memory if no external memory is provided.

I would suggest grabbing yourself a 2GB microSD card for your phone and redirecting it to the memory card. They are not expensive. Play.com do a 2GB card here for £5.49.

neenaww

parallax_20 wrote: »

Your phone has a MicroSD slot under the back cover where the battery sits. The phone only comes with 40MB of internal memory which isn't much for this type of phone, i.e. music, pictures, fm radio, internet downloads, etc... are all cached to the internal memory if no external memory is provided.

I would suggest grabbing yourself a 2GB microSD card for your phone and redirecting it to the memory card. They are not expensive. Play.com do a 2GB card here for £5.49.

Oh thanks so much for this info! :T Maybe I should have read the instructions more carefully!!!

:rotfl:

neenaww

:T OMG parallax_20 I love you!

followed the link to play.com ... then ... remembered I had mem card in old phone.. took it out, put it in new phone et voila! :D

I'nt MSE brilliant! thanks so much! x