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Shop refund policy- Can they refuse?

2»

Comments

  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    gordikin wrote: »
    ...or the 'secret' 2 year EU law!

    I forgot the "can I get my Credit Card debt written off?"
  • Thanks to Molerat and mackempunk.
    I didn't realise this....will continue to purchase on the net from now on and save my legs from all the walking!
  • Pollycat
    Pollycat Posts: 36,164 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    It seems to be a common misconception about 'rights' to a refund.

    I think that's partly because a lot of the high street shops (M&S, Next, Primark etc) allow you to return items with a full refund if you 'just change your mind'.

    I think you've been lucky in getting a refund in the circumstances.
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