Left with a broken Dyson

Redfraggle_3

I bought a reconditioned dyson animal from an ebay shop but after a month it wasn't working so they sent a new one. It arrived end Feb.
The newer one isnt working either- its making a noise, and smells like the motor is burning. Now I know its second-hand but I expected it to last longer than 3 months.

The trouble is I cant email them as Ebay wont let me and the seller seems to have gone....been search and searching but nothing.

I bought it reconditioned as I couldnt afford a new one and now I am left with a broken one and £90 out of pocket

Bummer

theonlywayisup

Redfraggle wrote: »

Bummer

Fraid so.

You could try writing to the company, perhaps they have just left Ebay but are still trading? Worth a stamp?

pinkshoes

As a last resort you could get dyson to fix it? Might not be too expensive...

TheJollyClamper

Dysons are rubbish - my local tip has a bin for electrical items and its always full of old (and not so old ) Dysons.

gavjbrown

Have you found the transaction in paypal. You will then have an email address for them.

Browntoa

worse case you can get a motor off ebay for £18 and fit it yourself , just recently done mine

savemoney

I have had a couple of Dyson over past 15 years, I dont agree they are rubbish. Maybe they are so many is because they are very popular

Agree contact Dyson I think they can do a full repair for around £60 or take it to local repair shop

TheJollyClamper wrote: »

Dysons are rubbish - my local tip has a bin for electrical items and its always full of old (and not so old ) Dysons.

only_mee

Agreed, we have a DC25 Animal but it is too much for us so were selling and down sizing to a compact one.
They certainly get my vote.

vanilla

Redfraggle wrote: »

I bought a reconditioned dyson animal from an ebay shop but after a month it wasn't working so they sent a new one. It arrived end Feb.
The newer one isnt working either- its making a noise, and smells like the motor is burning. Now I know its second-hand but I expected it to last longer than 3 months.

The trouble is I cant email them as Ebay wont let me and the seller seems to have gone....been search and searching but nothing.

I bought it reconditioned as I couldnt afford a new one and now I am left with a broken one and £90 out of pocket

Bummer

I know when mine smells of burning and is making an awful noise it is usually the belt. I picked up a couple of belts of ebay and it was very easy to fix.

sobrokeithurts

I know when mine smells of burning and is making an awful noise it is usually the belt. I picked up a couple of belts of ebay and it was very easy to fix.

The belt on my dyson goes about once every 6 months, what a nightmare, it usually takes me the best part of an hour to change it, you need the strength of a bear to wrestle with them things. The next time I need to buy a vacuum cleaner I'm gonna make sure it's one that doesn't need a belt.

savemoney

I had a dc14 animal and it lasted 5 years only reason I got rid was it needed new parts as it was getting brittle the plastic and worn and I got a good deal on a small dyson with the ball

I never once had to change the belt, on dyson 14 needed a new motor in year 2-3 and it was replaced free of charge from Dyson. It was overheating and cutting out