We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

lost wireless connection to laptop help needed please

the wireless connection seems to have been lost on our laptop, the wireless connection button is switched on but its not pickiing up any connections, anyone who can advise me what to do bearing in mind I am not technie minded, its driving me mad at the minute,
«1

Comments

  • Browntoa
    Browntoa Posts: 49,499 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    have you tried turning your broadband router off for a few minutes , they do lock up

    if not try system restore on the laptop to go back to when it last worked

    http://support.microsoft.com/kb/306084

    that is for XP but more or less the same on Vista or Win 7
    Ex forum ambassador

    Long term forum member
  • sitcom123
    sitcom123 Posts: 362 Forumite
    hi thanks so much for this i have got as far as system tools and then clicked system restore and it is coming up system protection turned off to turn it back on soyou can use system restor see turn system restore on or off but that is as far as i can go if i click on that nothing happens!!
  • Browntoa
    Browntoa Posts: 49,499 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    suspect it had been turned off so you have no restore point
    Ex forum ambassador

    Long term forum member
  • sitcom123
    sitcom123 Posts: 362 Forumite
    i have just been on to control panel and systems and security and it is showing that windows update is not working neither is network firewall switched on when i click on the icon to turn it on it says action centre cant turn on windows firewall and there is a button to do it manually, do you think this could be connected to my problem or is this just an additional one. I am not sure how to turn on manually
  • sitcom123
    sitcom123 Posts: 362 Forumite
    just tried to do it manually using recommended setting bhut says windows firewall cant change some of your settings error code 0x8007042c
  • Browntoa
    Browntoa Posts: 49,499 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'm wondering if theres a virus infection on there

    connect the laptop direct to the wireless router by using a cable then download this

    http://www.filehippo.com/download_malwarebytes_anti_malware/

    install it and update it , then run a full scan

    when it finishes it will produce a log file , copy and paste it into a reply here

    this is how to cut and paste

    http://forums.whatthetech.com/How_Copy_Paste_using_Notepad_t95543.html
    Ex forum ambassador

    Long term forum member
  • dickydonkin
    dickydonkin Posts: 3,055 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    What make of laptop is it?

    I have a Sony Vaio which occasionally does this after installing a programme or software - if it is indeed a Sony, it is easily rectified if it is the same problem.
  • tower
    tower Posts: 264 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi, have you tried right click on your wireless connection in your tool bar,and the repair? Or goto your start menu,click run and type services.msc then ok. look on list for wireless zero config and make sure it says started, if not right click and press start. this may work. otherwise i'd contact my provider.
  • sitcom123
    sitcom123 Posts: 362 Forumite
    just updating on my laptop problems with wii fii, we are now home from holiday and laptop is still showing no internet connection available, i have plugged it into our desktop and its still not connecting up, a friend who knows a bit about computers has looked at it and said he cant get a connection either it looks like the drivers have gone!! Just wondered if anyone had any ideas or if you could tell me would it be covered by the warranty it is less than 6 months old or is it considered a software problem???
  • sitcom123
    sitcom123 Posts: 362 Forumite
    just bumping up
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 346.6K Banking & Borrowing
  • 251.3K Reduce Debt & Boost Income
  • 451.4K Spending & Discounts
  • 238.7K Work, Benefits & Business
  • 614.1K Mortgages, Homes & Bills
  • 174.7K Life & Family
  • 251.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.