Tube journey delayed by 15 minutes or more? Get a refund!

lamnicholas

1. Online Customer Charter claims are, in my experience, processed faster than filling out the form (from stations) and sending via post.

2. Vouchers can be credited to Pay As You Go Oyster card credit at any Tube station or Travel Information Centre.

clareneal

This is a revised link that should work now:

http://www.tfl.gov.uk/tickets/refunds/1092.aspx

Clare

pauldy1000

Hi. To claim for refunds on the Tube I use a product called TubeMaestro. I found it on Google. I downloaded, installed and have now set up my profile in TubeMaestro and I can claim a refund with just a few clicks and a few seconds. I love this tool :T Gives me tube line status, departure boards, useful links and everything. Used to take me 6-7 minutes to make a refund claim online - not any more, yippeeee. Hope this helps someone.

cubehopper

You can do this for free at tubedelay.co.uk and you don't need to download anything.

Vik_Q

You can also do this with the "Tube Refund" Iphone App

Takes about 30 seconds to claim once you spend the time storing your details on the iphone....