Special assistance on Jet2

Paulie'sGirl

Hi all,

I wondered if any seasoned travellers could give me some advice?

I have a degenerative back condition, which means for periods I struggle to walk around the house let alone an airort. In true Murphy's Law style, I started with one of these 'lock ups' yesterday.:( We're due to fly to Pisa from Leeds Bradford on Saturday afternoon. :T

Will I be allowed to keep my crutches with me?

Does anyone know if its possible to hire wheelchairs for short stints like this? I don't want my lack of mobility to spoil DH's holiday

I called the airport special assistance and they were lovely, but said I needed to book anything like that with Jet2. I called Jet2 and they were a bit p!ssy if I'm honest. Apparently I need a letter from my GP stating that I can't climb the stairs, because I'm not "registered disabled". I thought they'd done away with registration... Anyway...

Will my GP charge me for a letter? I realise that this is a little short notice to get an appointment to see her, and then for a letter to be typed up. (but, on the flip side, probably worth seeing her in case she can prescribe some nice strong painkillers for the flight lol! )


Many thanks to all for their advice,

PGxx

delwynshd

You do usually need a special letter from the GP to state you need special assistance to get on to the aircraft, they would usually then give you the exit seats if available too

Del

GlennTheBaker

I work for Jet2.com and anyone requiring special assistance just needs to request it at time of booking. The airport will usually have a sub-contracted company who deal with such passengers giving any assistance required to get them on board the aircraft, including using one of their own wheelchairs to get you to the boarding gate and the use of an Ambulift to get you onto the aircraft if necessary - no GP note required as far as I'm aware. If you are of reduced mobility you will absolutely NOT get an exit seat though! Anyone seated on an exit row must be physically able to assist the crew in the event of an emergency. You would normally be seated near the front of the aircraft, however.