urgent pc hacked?? pls help

enigma52

malwarebytes is way out of date, update programme and definitions then do a FULL scan

The_Grandmaster

Open malwarebytes then at the top there is an update tab. Press that and should be a button saying update now? (sorry, running malwarebytes myself so can't check the exact name of buttons). But your definitions are out of date.

enigma52

The_Grandmaster wrote: »

Open malwarebytes then at the top there is an update tab. Press that and should be a button saying update now? (sorry, running malwarebytes myself so can't check the exact name of buttons). But your definitions are out of date.

the programme is now on version 1.46, you have v 1.44 follow my last posting #22

fiddiwebb

redbull08 wrote: »

had I infected file
(AdWare.WebHancer) -> Quarantined and deleted successfully.

could that have hacked me>?????

I don't think so but then again anything is possible.

If you look at this article about webhancer no one is sure or not if its a false positive?

http://forums.malwarebytes.org/index.php?showtopic=44765

redbull08

oh no i couldnt get out yet cos i was running the scans
it says
spyware doctor has detected 8 threats
and 737 infections
i thought GREAT
but they wont remove them unless i join & pay £30
i thought it was free removal, none of you mentioned
i dodnt have £30
please advise

redbull08

fiddiwebb wrote: »

Can you remember the name of the folder you kept your passwords in?

If you do click start> search> All files and folders> put the name of the folder in the search box, lower down click on More advanced options and make sure Search hidden files and folders is ticked and then press search.

If you can't find your folder then it must have ben deleted, have you installed/un-installed any new software/programes recently?

yes it def went missing done all that, didnt install anything new

DCFC79

Id stop using spyware doctor and use malware bytes and superantispyware(my personal experience though, ive used malware and superantispyware)

tronator

redbull08 wrote: »

yes it def went missing done all that

Just restore it from your last backup...

https://forums.moneysavingexpert.com/discussion/597170

GT60

http://onecare.live.com/site/en-us/center/whatsnew.htm and http://www.symantec.com/en/uk/sitemap/index.jsp

The Norton site has 2 free online scans you can do

fiddiwebb

it says
spyware doctor has detected 8 threats
and 737 infections

Are you sure that it is Spyware doctor saying that and not a rogue AV programme especially since Malwarebytes is only picking up one possible, I'd know which one of those two I would trust.

And NO don't pay £30!

Try scanning with superantispyware.