Cambelt breaking 2 weeks after service.

cyclonebri1

CHR15 wrote: »

It's always best when someone makes a post in Code!

How do we know what car it is, what the belt change interval is, what mileage is on the car??

I think the OP is right among all the compo chasers... Any excuse to rant about recompense.

Hmmm you are right about the coded message, but maybe the guy just has a shagged car and no money, good enough reason to try it on.


Or lets be really cynicall maybe it's 12 year old VX with 200k on the dash with no service history:).

Sorry op, you need to provide detail as said, but regardless the answer will be a big NO

mikey72

From the other point of view,
if it had come from the main dealer, with full service history, fully stamped book, and then went back there for the next service, my service book certainly has the cam belt down as a service item, with the mileage or time to it needs to be done at, and the check box next to it to show it's been done, so I would fully expect it to have been changed without asking them.

We need to know the car, the mileage, what service history came with it, and if the dealer that sold it you said anything about the cam belt.

johnnyroper

vangirl wrote: »

smitholi, I have never had my timing belt changed during a service as it isn't due at the same time. Also the timing belt can snap for reasons other than wear and tear. My snapped once due to a blockage in the water pump, so perhaps it didn't actually need changing at the time?

they are normally due at same time of service,for example vauxhall used to be 40k miles or 4 years and it was an optional part of the 4 year 40k service that service reception would inform customer of at time of booking the tech doing service would also mention it if customer did not request it the customer then had the choice yes or no.this later changed to 80k or 8 years on later models.

but as said customer is also responsible for the upkeep of their vehicle by this i mean looking in service book to find out intervals and change dates of belts,brake fluid,coolant etc.

Any main dealer I've been in (Vauxhall/Skoda anyway) had massive posters everywhere warning about the dangers of cambelts and that you should be aware of the intervals for changing them...

thats as maybe but it is still up to customer to know when it is due,if there are no posters it does not mean the garage has done anything wrong

mikey72

johnnyroper wrote: »

they are normally due at same time of service,for example vauxhall used to be 40k miles or 4 years and it was an optional part of the 4 year 40k service that service reception would inform customer of at time of booking the tech doing service would also mention it if customer did not request it the customer then had the choice yes or no.this later changed to 80k or 8 years on later models.

but as said customer is also responsible for the upkeep of their vehicle by this i mean looking in service book to find out intervals and change dates of belts,brake fluid,coolant etc.

Any main dealer I've been in (Vauxhall/Skoda anyway) had massive posters everywhere warning about the dangers of cambelts and that you should be aware of the intervals for changing them...

thats as maybe but it is still up to customer to know when it is due,if there are no posters it does not mean the garage has done anything wrong

If I get mine serviced to the book, if they don't change the belt, am I somehow responsible then, even though it clearly states it should be done as part of the service, as they appear to change everything else on the list without being asked.

exup

mikey72 wrote: »

If I get mine serviced to the book, if they don't change the belt, am I somehow responsible then, even though it clearly states it should be done as part of the service, as they appear to change everything else on the list without being asked.

I think this is why people are asking for more details from the original poster. If I took my car for a regular service - say something like 40,000 and in the handbook for the 40K service, is included the timing belt, then I would be annoyed if they hadn't done it - But I would check the receipt for a breakdown of what they have done. If they hadn't done it, then it would be going back to get it done, and I would be making sure that I would only be paying for the part itself, nothing more

mikey72

exup wrote: »

I think this is why people are asking for more details from the original poster. If I took my car for a regular service - say something like 40,000 and in the handbook for the 40K service, is included the timing belt, then I would be annoyed if they hadn't done it - But I would check the receipt for a breakdown of what they have done. If they hadn't done it, then it would be going back to get it done, and I would be making sure that I would only be paying for the part itself, nothing more

Half the questions I've read on here have been on the lines of "does my car have a belt or a chain" anyway.
That's why the car comes with a service schedule for most people and why they pay the garage the money to stick to it.

Hammyman

mikey72 wrote: »

From the other point of view,
if it had come from the main dealer, with full service history, fully stamped book, and then went back there for the next service, my service book certainly has the cam belt down as a service item, with the mileage or time to it needs to be done at, and the check box next to it to show it's been done, so I would fully expect it to have been changed without asking them.

We need to know the car, the mileage, what service history came with it, and if the dealer that sold it you said anything about the cam belt.

Err, not quite right. All cambelts are service items however they ARE NOT DONE as part of a service and have to be booked seperately because it isn't a cheap job. You're in danger of falling into the same trap as the OP.

johnnyroper

mikey72 wrote: »

If I get mine serviced to the book, if they don't change the belt, am I somehow responsible then, even though it clearly states it should be done as part of the service, as they appear to change everything else on the list without being asked.

even though it says in book 4 year or 40k for arguments sake it is not normally part of service cost it is normally a chargeable extra even though due change,well when i was at vauxhall anyway.
it was a case of informing the customer it is due and how much to change.

johnnyroper

exup wrote: »

I think this is why people are asking for more details from the original poster. If I took my car for a regular service - say something like 40,000 and in the handbook for the 40K service, is included the timing belt, then I would be annoyed if they hadn't done it - But I would check the receipt for a breakdown of what they have done. If they hadn't done it, then it would be going back to get it done, and I would be making sure that I would only be paying for the part itself, nothing more

the service cost does not include cambelt change,the belt is a chargeable extra that the garage inform customer of the cost for belt change at time of booking on top of the service cost.
it should say in service book the interval and if you look properly it will be classed as extra operation even though it is due.if you demanded the belt change at only cost of belt then i am afraid it would not get done,you would end up being charged for said belt and find it still packaged on your seat when picking up car.

mikey72

Don't get me wrong, I expect to have to pay, so I would expect to take my car in, and be told the 40K, or 60K, or whatever service it was, was going to be £400, not £200, and that would include the cambelt being done.
I wouldn't expect to have to ask, and just get the 40k oil change if I didn't mention anything else, like the last poster has said, at least the garage should have been offering to do it.