Kerobo Claims/Delete Claims more lies

sarahj1968

I think its unfair these crooks get away with theft and the CC companies have to fall for the chargeback/sec 75
They should be named and shamed now on TV!

ILW

sarahj1968 wrote: »

I think its unfair these crooks get away with theft and the CC companies have to fall for the chargeback/sec 75
They should be named and shamed now on TV!

That is a separate issue, did you authorise the payment or not?

sarahj1968

They said no win no fee, i did not sign anything to charge my card. I have all the documentation from them and will be taking it further. The CC company said the charge was taken by ROKE ? so who that is in relation to Delete Uk I don't know

ILW

sarahj1968 wrote: »

They said no win no fee, i did not sign anything to charge my card. I have all the documentation from them and will be taking it further. The CC company said the charge was taken by ROKE ? so who that is in relation to Delete Uk I don't know

How long ago was the money taken?

sarahj1968

A few months ago and yes I know what you are going to say why didn't I querie it then. Well as I dont owe any money on that card i never looked at statement...I know I am a fool..( a lesson learn't)as i am typing this i am realising what an idiot i am. I have just spoke to the Credit Regulation Authority who had this company on the MOJ listing and they also cancelled Kerebo listing before Delete was authorised. I am sure a lot of people are in the same boat as me, I hope Companies House are investigating these Directors. To anyone else who has had dealings Dawn Bowman was the customer service manager...boy would i like to track her down...she can sound convincing and lie for Britain!

sarahj1968

sarahj1968 wrote: »

A few months ago and yes I know what you are going to say why didn't I querie it then. Well as I dont owe any money on that card i never looked at statement...I know I am a fool..( a lesson learn't)as i am typing this i am realising what an idiot i am. I have just spoke to the Credit Regulation Authority who had this company on the MOJ listing and they also cancelled Kerebo listing before Delete was authorised. I am sure a lot of people are in the same boat as me, I hope Companies House are investigating these Directors. To anyone else who has had dealings Dawn Bowman was the customer service manager...boy would i like to track her down...she can sound convincing and lie for Britain!

By the way Kerobo apparently are still in business according to companies house!

ILW

sarahj1968 wrote: »

A few months ago and yes I know what you are going to say why didn't I querie it then. Well as I dont owe any money on that card i never looked at statement...I know I am a fool..( a lesson learn't)as i am typing this i am realising what an idiot i am. I have just spoke to the Credit Regulation Authority who had this company on the MOJ listing and they also cancelled Kerebo listing before Delete was authorised. I am sure a lot of people are in the same boat as me, I hope Companies House are investigating these Directors. To anyone else who has had dealings Dawn Bowman was the customer service manager...boy would i like to track her down...she can sound convincing and lie for Britain!

You still seem a little vague, did you or did you not authorise the company to make a charge to your credit card?

sarahj1968

No not unless they were sucessfull they said but its too late now i think for the if s whats and buts I think I have learn't my lesson here, however I have found who the liquidators are, not that i have a chance of getting anything out of them.Kerobo are still in business and no claims can be made against them if they are the same directors...

ILW

If you are certain that you did not authorise the payment, then you can tell the CC company that the transaction is fraudulent. Should be OK if just a couple of months ago. Make sute you are certain though or you could get into trouble.

sarahj1968

I am not certain so I won't try and pretend I am...Looking at the forums etc I think I am amongst a lot of gullable people, Kerobo have done exactly the same...I am hoping and praying the CC company may look favourably on me even if i get some of it back would be a bonus...somehow I hope I can as my payment was made to Delete not to Roke...thanks for the advice anyway..I have never been on a forum before but came across it on Google...Its obvious that MOJ and Companies House register are not worth the paper companies are written on it!...Martin should mention this thread on GMTV