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Play.com sent two items not one

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Comments

  • gemmy26wales
    gemmy26wales Posts: 656 Forumite
    Tenth Anniversary Combo Breaker
    hiya. play.com are fab at refunding you. i have had the wrong item delivered twic..nothing major..was in no rush for it.

    they sent out my original order as soon as i had emailed them, my order arrived 2 days later, i sent the other jumper back the next day and the refund postage was pretty much paid straight away xxxx

    if it was me i would just send the item back 2nd class recorded..you know if it's got there safe and well, email them the cost, then they will refund you.
  • pendulum
    pendulum Posts: 2,302 Forumite
    I wouldn't worry over something worth £15. They know you have it, so just wait and see if they contact you again about it. I doubt they will.
  • INT1
    INT1 Posts: 1,257 Forumite
    Part of the Furniture Combo Breaker
    I would bung it back in the post with their return address and write at the top "FREE POST", they will have to pay postage at other end.
    Job done.
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