Bought 3 year old car, air conditioning not working

Freddie_Snowbits

Meet me at the Dog and Duck toinight mate, about 7:30. I'll be there by the fire with a couple of tasty b!tches. Me and the Boys are averse at getting things sorted and will go round that dealer for you and get you air con fixed. No problem with the paper work, we can deal with that and Trading Standards as well.

I would also sue the garage for loss of the air con over the weekend.

4743hudsonj

tbourner wrote: »

You pointed out the problem on the test drive, the garage said they would fix it. If it gets regassed and still doesn't work the garage will have to fix it no matter what the problem is. Don't worry you're fully covered by SASOGTC regs ammendments 2002 in such a short time after a sale.

My mate bought a car a few weeks back, last week the head gasket failed. Now THAT's something to be annoyed about.

What exactly is SASOGTC?

Surely you mean sale of goods act (SOGA)

buglawton

A replacement compressor for a Merc - reckon on £800 done by an independent

4743hudsonj

Do the revs drop slightly when turning A/C on? or rise when turned off?

tbourner

4743hudsonj wrote: »

What exactly is SASOGTC?

Surely you mean sale of goods act (SOGA)

Sorry that was Sale and Supply of Goods to Consumers regulations, IIRC it's the ammendments in 2002 that state you have up to 6 years to repair/replace/refund if it's reasonable etc. and gives cars up to 3 months no matter the age/condition (again if it's reasonable)?

4743hudsonj

tbourner wrote: »

Sorry that was Sale and Supply of Goods to Consumers regulations, IIRC it's the ammendments in 2002 that state you have up to 6 years to repair/replace/refund if it's reasonable etc. and gives cars up to 3 months no matter the age/condition (again if it's reasonable)?

Thats jsut the amendment to the sale of goods act so in future its alot easier to jsut refer to SOGA as a whole.

I beleive it was the ammendment that brought our law in line with The EU Directive 1999/44/EC or "secret law" as its better known:wall:

Not aware there are any specific mentions to car's and a quick glance didnt show anything referring to cars so im not sure on that unless you can show me it. Maybe your thinking of the "reasonable time" to reject goods? (any goods) or the 6 month "burden of proof" changing to the consumer?

tbourner

4743hudsonj wrote: »

Thats jsut the amendment to the sale of goods act so in future its alot easier to jsut refer to SOGA as a whole.

I beleive it was the ammendment that brought our law in line with The EU Directive 1999/44/EC or "secret law" as its better known:wall:

Not aware there are any specific mentions to car's and a quick glance didnt show anything referring to cars so im not sure on that unless you can show me it. Maybe your thinking of the "reasonable time" to reject goods? (any goods) or the 6 month "burden of proof" changing to the consumer?

No you're right there isn't anything specific to cars, but I know second hand car dealers use a 3 month rule as they know they would be liable for that in court because of the act. So it's a good rule of thumb, especially if you know you have evidence that the fault was there when you purchased it.

4743hudsonj

tbourner wrote: »

No you're right there isn't anything specific to cars, but I know second hand car dealers use a 3 month rule as they know they would be liable for that in court because of the act. So it's a good rule of thumb, especially if you know you have evidence that the fault was there when you purchased it.

I wouldnt call it a good rule of thumb as the statutory burden of proof is on them for the first 6 months. 3 months may well be what they use but its not exactly good for consumers as it shows how unwilling they are to comply with the law....

tbourner

Well that's another story! If it was me I'd fight it after 2 years!!
But generally all the dealers I've spoken to or know have said they just do the repair within 3 months, but after that they will argue and fight.

realitybites

Again, thanks for all the info, the revs don't alter at all when turning the air con on, no clicking under the bonnet either.