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avg updates stopped working ???

last few days when i go onto "check for updates" for my avg 7 free version it appears to do the dial up gets as far as the "update file download " page ... says "opening connection " but then instead of the normal procedure f the download wizzing through .. i get a " connection failed ,check internet connections" note.

everything else working fine on the machine.
any ideas ??
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Comments

  • -TangleFoot-
    -TangleFoot- Posts: 4,673 Forumite
    Part of the Furniture Combo Breaker
    Nothing for it but to keep trying; sometimes the update server is a little slow to reply, but it should work eventually. It's likely just very busy. There are doubtless a lot of people using AVG Free.

    Including me. :)


    Addendum:
    Aha! It seems that AVG Free connects to free.grisoft.com to check for updates, then downloads them from either https://www.grisoft.com or https://www.grisoft.cz.
    Since downloading updates seems quicker than ever (since the change from version 6 to 7), I can only conclude that the problem stems from having all traffic routed to free.grisoft.com first.

    Maybe it's a sneaky way to get people to pay for the 'proper' version, eh? ;)
  • mr_fishey
    mr_fishey Posts: 107 Forumite
    I've been experiencing the same on both of my pc's,so it appears to be a problem with AVG 7
  • Viz_2
    Viz_2 Posts: 720 Forumite
    I had that problem before xmas.
    I then tried to reinstall it, couldn't get to completely uninstall.

    So i scrapped that and now use McAfee. ;)
    Never buy a stupid dwarf -
    Its not big and its not clever.
  • backflip
    backflip Posts: 218 Forumite
    I've had to manually update for the past week or so, the auto update just won't work.
  • alared
    alared Posts: 4,029 Forumite
    It is a server problem,just too much traffic,try to update"off peak"
  • sra
    sra Posts: 4,676 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    Mine's been working fine.

    It's set to check between 4 and 6 am
  • Patr100
    Patr100 Posts: 2,794 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Yes i get this sometimes even on broadband - it is possible to manually download updates but usually later it's 'OK..
  • I've also been having this problem, i just keep trying and eventually it downloads
    "There are no pockets in a shroud..."
  • Finishrich
    Finishrich Posts: 1,038 Forumite
    Part of the Furniture 500 Posts Combo Breaker PPI Party Pooper
    Before upgrading to version 7 does the old version 6 need to be uninstalled?
  • sra
    sra Posts: 4,676 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    anzere wrote:
    Before upgrading to version 7 does the old version 6 need to be uninstalled?
    I seem to remember avg 7 saying it was converting all my version 6 files to version 7 so I must have left it on.

    Whenever I install avg, I usually have to restart my computer two or three times before it's running smoothly
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