Flogas on Dont Get Done Get Dom

edited 30 November -1 at 1:00AM in LPG, Heating Oil, Solid & Other Fuels
8 replies 5.8K views
mysteronsmysterons Forumite
133 Posts
Tenth Anniversary 100 Posts Combo Breaker
Did you watch this mornings Dont Get Done Get Dom on BBC1?
He was investigating an estate in Devon where everyone was getting a different price for LPG deliveries. Prices per litre ranged from 35p to 51.9p on the same estate.
After Dom started kicking up a stink in the end it seemed everyone got the 35p price although Flogas refused permission for the BBC to actually broadcast the price offered and we were left to work it out from a subtle hint. How can they be allowed to dictate what the BBC can broadcast?
As for the local MP who initially ignored residents complaints and only 'got involved' when he realised the BBC were going to broadcast the story hopefully he'll get his reward at the next election.
LPG seriously needs a watchdog with teeth as the industry is more or less a monopoly with 2 major players operating a cartel in my opinion.

Replies

  • The estate I live on is in the exact same position. I voted with my wallet, and Countrywide Farmers offered a cheaper price. I went back to Flogas saying the price Countrywide were offering, but Flogas didn't seem interested in keeping my business.
    They like keeping my money though (I was in credit with them) - three months after moving it's apprently going to be in the post "at the end of the week". :mad:
  • rendorrendor Forumite
    24 Posts
    Quite agree. We also live on an estate where we all have our own tanks and Flogas charge us all different prices. Despite endless arguing with them they never shift and it is all to do with 'everyones different usage' apparently - depite the fact that all the houses are roughly the same size and none of them are 15 bed mansions. Just another excuse for them to keep customers in the dark as much as possible.
    We've had enough - especially as we were also in credit and it took them weeks to get a cheque out to us - so we will be moving. Not sure to whom yet. Listers seem OK and as long as they are at least honest then we'll probably go with them. Flogas may try to keep us but we are fed up with them and their little ways....
  • Miss_PipMiss_Pip Forumite
    2 Posts
    :mad:

    Got together with the 5 other residents in our small village in N Yorkshire to see what we all pay. No suprise to find that although we use similar amounts of gas and have virtually the same size houses all built by the same builder , we all pay different amounts for our gas. Not only is the pence per litre charge different, but some of us have a 'Daily Charge' which covers the tank maintenence (even though those without this charge still get tanks maintained and serviced, as they belong to Flogas anyway ) and a 'Surcharge' (could not get a clear answer as to what that was for!)
    We paid from 58p to 38p per litre.
    When I asked how they worked out what they charge they said ' It was all by negotiation'
    So come on guys get negotiating, get together with your neighbours find out what they pay and whoever has the cheapest then get together and renegotiate.
    If anyone is teck savy could they set up a web page were we can input our charges per litre, the amount of gas we use a year, any other charges on the account. If the information is out there , then Flogas will have to change their ways.
    Write to your MP and get this Energy Sector regulated by Off Gem.
  • rendorrendor Forumite
    24 Posts
    Another point is that Listers told me that everyone living in a particular area will pay the same price.
    So *NOT* like Flogas where people living in the same street all pay different prices.
    Seems to be a fairer way of doing it.
  • HateLPGHateLPG Forumite
    464 Posts
    Miss_Pip wrote: »
    If anyone is teck savy could they set up a web page were we can input our charges per litre, the amount of gas we use a year, any other charges on the account. If the information is out there , then Flogas will have to change their ways.

    I've been contemplating this for some time, and I think now might just be the time to get something sorted!

    I'm with Calor, as it happens, but to be honest all the companies (certainly the big ones, anyhow) like to play the "smoke and mirrors" game when it comes to domestic LPG.

    I think we were all hopeful that the Competition Commission ruling would have had a more positive impact on the market, but sadly, it is pretty clear now that this is not the case. Certainly, the market very definitely gives the impression of having been neatly "divided up" between the bigger companies.

    So now is time to blow away all that smoke and see what is going on.

    Now, where's that text editor..............
  • ancillottiancillotti Forumite
    15 Posts
    HateLPG wrote: »
    I've been contemplating this for some time, and I think now might just be the time to get something sorted!

    I'm with Calor, as it happens, but to be honest all the companies (certainly the big ones, anyhow) like to play the "smoke and mirrors" game when it comes to domestic LPG.

    I think we were all hopeful that the Competition Commission ruling would have had a more positive impact on the market, but sadly, it is pretty clear now that this is not the case. Certainly, the market very definitely gives the impression of having been neatly "divided up" between the bigger companies.

    So now is time to blow away all that smoke and see what is going on.

    Now, where's that text editor..............

    Well said HateLPG, sounds like you have the passion and would be right for the job.
  • HateLPGHateLPG Forumite
    464 Posts
    Of course, under the terms of this forum, if I *do* set up such a website, I won't actually be able to tell anyone where it is ;)
  • LittleVerminLittleVermin Forumite
    706 Posts
    Part of the Furniture 500 Posts Combo Breaker
    ✭✭
    Another option is to get your gas from Extra Fuel, based in Manchester. One price for the current month - posted on their website http://www.extrafuel.co.uk So all the people on your estate will pay the same - and so will I, down here in Bodmin, Cornwall. They have their own tankers for local deliveries but they got Flogas to deliver my gas. Wonderful Flogas filled my tank in June (I paid Extra Fuel 36.03ppl) then took the rest of the tankerload to their own customrs who possibly paid a bit more (and all different!). August's price is 36.94ppl. Very helpful guy - Mark Slack - at Extra Fuels on 0161 789 0000: he'll send you the prces for the last 18months, if you want. Several people on these treads have recommended Extra Fuels (or Extra Gas - seems they use both). If you mention who you got their name from you'll get a bit off your first bill - and so will the source. I think all the companies do something like this (though I never felt like recommending BP).
    Good luck!
    John aka Little Vermin

    There are just too many LPG threads all discussing prices!
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