laptop wont boot up

kduffy101

hi all
my sons laptop wont boot up.
the message that comes up is......
file:\windows\system32\boot\winload.exe
status:oxc 0000098
info:the selected entry could not be loaded because the application is missing or corrupt.
anyone got any ideas or comments.
thanks

macman

Will it boot into Safe Mode?

kduffy101

ive tried pressing f8 on start up,but nothing happening

Browntoa

is this a vista Laptop ??

download the Recovery CD

http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

normally 32 bit version

then set the laptop to boot from the cd as it will give you the chance to restore windows to an earlier date

what make is the Laptop ??

kduffy101

it was running xp.
its a hp550 laptop.

Browntoa

try restarting again and keep hitting F8 as it boots

kduffy101

ive tried that a few times,
it then goes to a windows diagnostic scan,which scans for about 1hour then it does nothing

Donnie

Usually when you restart there is a message at the bottom of the screen telling you which F key to press to get into Setup. If you press the key it too late it won't work.

You need to get into Safe Mode with Command Prompt. If you really can't, do you have an XP disc? Pro or Home?

kduffy101

i will try again tomorrow, he lives around the corner so ive not got the laptop at hand,
im sure there was some message about the f keys.
ive also got the xp disc.
thanks for all comments

kduffy101

ive run the start up check+im getting a message saying.....
status=failed-replace hard disk 1.
does this mean the hard drive is goosed?
thanks

Browntoa

i'd say yes...