MYSTERY SHOPPING THREAD XV - please, no mention of client names or fees on here

TractorGirl327

jen_br wrote: »

Gotcha!!

Hey does anyone know.. for React.. I did a shoe joint... and I need to input the results but I can't obviously get posting right now as its a saturday and its Bank holiday... but What do i do about submitting the report it will be later then 8 hours?

Uhm ... Why can't you do it now? It's a Saturday - so what? I frequently do jobs abd reports on Saturdays and Sundays. Mystery shopping isn't a Monday - Friday 9-5 job it can be 24/7. I'm frequently still writing up reports into the small hours.

jen_br

Bah Sorry I didn't post that correctly sorry !

I should have said I need to post the product back and upload a postage reciept in order to submit.. I can't do that right now as the post office is closed.

I am up late doing reports myself.. Sorry should have clairified my brain is just blah tonight!!

proshopper

jen_br wrote: »

Bah Sorry I didn't post that correctly sorry !

I should have said I need to post the product back and upload a postage reciept in order to submit.. I can't do that right now as the post office is closed.

I am up late doing reports myself.. Sorry should have clairified my brain is just blah tonight!!

I would complete the report apart from the postage and save it to the system (React will be able to see that you have done this). I would also email them to say that this is what I had done. I have done this in the past and they have been OK with it.

The React jobs do not automatically deallocate when the 24 hours is up. I have had uncompleted jobs sitting in my shop log for up to 2 weeks after the due date.

Sarsie

galaxynicole wrote: »

Anyone sick of the burger jobs? About the receipt thing.

Assistant: Do you want a receipt?
Me: Yes
Assistant looks at you like you're alien (or mystery shopper) and their manager quickly comes over and smiles and gets you the receipt cos every time I go into the burger places, the receipt machine either doesn't work or they don't know how to print off a receipt or it's jammed!

They seem to know instantly that I'm a mystery shopper just cos I want the receipt which is wrong.

Next time instead of confidently saying "yes" try nonchelantly saying, "could do", followed by a pause then, "actually yeah, yeah that's a good idea, I do want the reciept". Then you don't look like a person who's always come with the intention of getting a reciept, you look like you thought of a reason in hindsight.

nearlyheadlessian

I've a threatening automated email from the TNS sassie system telling me that if I don't schedule a date for my jobs within 49 hours of allocation they will be deallocated. For the life of me I can't find a way of scheduling a date. Normally on sassie I would just enter a date in the questionnaire and then save it, but TNS aren't even letting one "save" a questionnaire with content until the wave starts in a couple of weeks. Any suggestions?

Miss_Qwerty

Morning all, hope you're having a good bank holiday weekend!

I was planning a MS free day today as it's my birthday, although these travel surveys seem to be taking a litte longer than planned so looks like i'll be plowing through another 1 or 2 of them today. Oh well, at least I don't actually have to get out of bed to do them.

Finished my tax return yesterday as well. Although I don't know how right it was. Thanks again for your spreadsheet Monkey, it's been a huge help the last year and if I hadn't of had that last page to compare to my tax return i'd have been completely lost! :beer:

TractorGirl327

nearlyheadlessian wrote: »

I've a threatening automated email from the TNS sassie system telling me that if I don't schedule a date for my jobs within 49 hours of allocation they will be deallocated. For the life of me I can't find a way of scheduling a date. Normally on sassie I would just enter a date in the questionnaire and then save it, but TNS aren't even letting one "save" a questionnaire with content until the wave starts in a couple of weeks. Any suggestions?

I got the same emails. And am at a loss as to how to set the date too.

I've used the "Contact Us" link on each job and emailed to give the date.

ljshopper

TNS Sassie is the wild frontier.I booked a job on it and set a date,cant remember how sorry.
On the day of the job I went in to print off the brief and it said report received.This was a bit of a shock to me because I hadnt even visited the site.
Wonder if they will pay me for it?:cool:

ljshopper

TractorGirl327 wrote: »

I got the same emails. And am at a loss as to how to set the date too.

I've used the "Contact Us" link on each job and emailed to give the date.

There is a confirm button.Ive pressed that and also e mailed with my date.See what happens.

ljshopper

Sarsie wrote: »

Next time instead of confidently saying "yes" try nonchelantly saying, "could do", followed by a pause then, "actually yeah, yeah that's a good idea, I do want the reciept". Then you don't look like a person who's always come with the intention of getting a reciept, you look like you thought of a reason in hindsight.

pay with a debit card,a receipt is more "normal" in those circs.